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Compare Richpanel vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Richpanel (2) Visit website Visit Website	Zoho Desk (4147) Visit website Visit Website *sponsored

Overview

Description	Richpanel is Live Chat Software	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More
Entry Level Pricing	Starts from $80 , Billed Yearly	Starts from $14 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	8.7/10	9.7/10
User Ratings	5 (1)	4.4 (3462)
	Visit website	Visit website

Features

Total Features	20 Features	17 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$80 , Billed Yearly	$14 , Billed Yearly
Pricing Pans	Starter (Self-Service) $100 Get Started Order management Returns & exchanges Branded Help Center Show more + Regular (Self-Service) $300 Get Started Includes features of Starter plan, plus Custom flows Presales scenarios Show more + Pro (Self-Service) $600 Get Started Includes features of Regular plan, plus Lite onboarding Named success manager Show more + Browse all pricing plans	Free Get Started 3 Free Agents Email Ticketing Comment in Ticket Show more + Standard $20 Get Started Unlimited Agents Includes features of Free plan, plus Ticket Tags: 20 Tags/Ticket Show more + Professional $35 Get Started Includes features of Standard plan, plus Ticket Tags: 30 Tags/Ticket Approvals Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	5 (based on 1 reviews)	4.4 (based on 3462 reviews)
Rating Distribution	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	HubSpot CRM 4.2 (10374 reviews) Freshdesk 4 (5374 reviews) Gorgias 4.3 (87 reviews)	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Richpanel_customers_0 Richpanel_customers_1 Richpanel_customers_2	NHS Zoho Desk_customers_0 Zoho Desk_customers_3

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].