Yes, both Richpanel and Zoho Desk offer a Free Trial.
Richpanel is designed for Large Enterprises and Medium Business.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Richpanel Starts at $80/Month when Billed Yearly whereas for Zoho Desk Starts at $14/User/Month when Billed Yearly.
Some top alternatives to Richpanel includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Gorgias, LabiDesk, Desk360, Smartchat and BoldDesk.
Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.