Compare Pipedrive vs Kayako vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pipedrive (2966) Visit website Visit Website *sponsored	Kayako (195) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More	Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors ... Read More
Entry Level Pricing	Starts from $9.90 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	9.2/10
User Ratings	4.5 (5199)	3.5 (262)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	16 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9.90 , Billed Yearly	Not Available
Pricing Plans	Essential Get Started Lead, deal, calendar and pipeline management Simple data import and easy customization 24/7 support and 300+ integrations Advanced Get Started Includes features of Essential plan, plus Full email sync with templates and scheduling Group emailing plus open and click tracking Show more + Professional Get Started Includes features of Advanced plan, plus Create, manage and eSign documents and contracts Revenue projections, forecasts and enhanced custom reporting Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.5 (based on 5199 reviews)	3.5 (based on 262 reviews)
Rating Distribution	Excellent 2339 Very Good 495 Good 70 Poor 17 Terible 45	Excellent 89 Very Good 73 Good 11 Poor 4 Terible 18
Expert's Review generated by AI	Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more	No Expert ai Review available for the product
Pros and Cons	Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses. Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs. Clear, visual layout for tracking sales processes, deals, and project progression. Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance. Facilitates rapid onboarding and setup, with many users reporting full implementation within days. Some users find the system complex initially, requiring proper guidance and support for efficient use. The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases. Advanced users occasionally express the need for more sophisticated or customizable feature sets.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Festo Remax Vimeo	Kayako_customers_2 Kayako_customers_5 Kayako_customers_9

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Capsule 4.5 Thryv 4.2	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Pipedrive and Kayako offer a Free Trial.

Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

Kayako is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Pipedrive begins at $9.90/User/Month when Billed Yearly, while pricing details for Kayako are unavailable.

Some top alternatives to Pipedrive includes Salesforce Sales Cloud, Capsule, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

Some top alternatives to Kayako includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pipedrive vs Kayako vs Zendesk Support vs Zoho Desk

Pipedrive

Kayako

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure