Compare Pipedrive vs Help Scout vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pipedrive (2966) Visit website Visit Website *sponsored	Help Scout (325) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More	Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More
Entry Level Pricing	Starts from $9.90 , Billed Yearly	Starts from $20 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	9.7/10
User Ratings	4.5 (5199)	4.4 (741)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	15 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9.90 , Billed Yearly	$20 , Billed Yearly
Pricing Plans	Essential Get Started Lead, deal, calendar and pipeline management Simple data import and easy customization 24/7 support and 300+ integrations Advanced Get Started Includes features of Essential plan, plus Full email sync with templates and scheduling Group emailing plus open and click tracking Show more + Professional Get Started Includes features of Advanced plan, plus Create, manage and eSign documents and contracts Revenue projections, forecasts and enhanced custom reporting Browse all pricing plans	Standard Get Started 2 Mailboxes (Additional Mailboxes are $10 each per month) 1 Docs site (Additional Docs sites are $20 each per month) Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly) Show more + Plus Get Started Includes features of Standard plan, plus 5 Mailboxes (Additional Mailboxes are $10 each per month) 2 Docs sites (Additional Docs sites are $20 each per month) Show more + Pro Get Started Includes features of Plus plan, plus 25 Mailboxes (Additional Mailboxes are $10 each per month) 10 Docs sites (Additional Docs sites are $20 each per month) Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.5 (based on 5199 reviews)	4.4 (based on 741 reviews)
Rating Distribution	Excellent 2339 Very Good 495 Good 70 Poor 17 Terible 45	Excellent 237 Very Good 67 Good 11 Poor 5 Terible 5
Expert's Review generated by AI	Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more	No Expert ai Review available for the product
Pros and Cons	Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses. Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs. Clear, visual layout for tracking sales processes, deals, and project progression. Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance. Facilitates rapid onboarding and setup, with many users reporting full implementation within days. Some users find the system complex initially, requiring proper guidance and support for efficient use. The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases. Advanced users occasionally express the need for more sophisticated or customizable feature sets.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)	Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews) Clockify 4.3 (111 reviews)

Customers

Customers	Festo Remax Vimeo	YETI Trello Mixmax

Media and Screenshots

Screenshots	5 Screenshots	7 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Pipedrive and Help Scout offer a Free Trial.

Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

Help Scout is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for Help Scout Starts at $20/User/Month when Billed Yearly.

Some top alternatives to Pipedrive includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Zoho CRM, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pipedrive vs Help Scout vs Zendesk Support vs Zoho Desk

Pipedrive

Help Scout

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure