Compare NinjaOne (NinjaRMM) vs SherpaDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	NinjaOne (NinjaRMM) (967) Visit website Visit Website *sponsored	SherpaDesk (29) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NinjaOne (previously known as NinjaRMM) is a powerful, easy-to-use RMM software solution that makes IT management simple. With over 10,000 customers globally and consistently top-rated ... Read More	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More
Entry Level Pricing	Not Available	Starts from $9
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	8.9/10
User Ratings	4.7 (423)	4.5 (34)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	43 Features	39 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$9
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.7 (based on 423 reviews)	4.5 (based on 34 reviews)
Rating Distribution	Excellent 850 Very Good 108 Good 5 Poor 0 Terible 4	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0
Expert's Review generated by AI	NinjaOne, formerly NinjaRMM, has garnered impressive feedback over the past year, showcasing its strengths as a robust remote management and monitoring tool. Users commend its integrations and ...Read more	No Expert ai Review available for the product
Pros and Cons	Streamlines fleet management and automates tasks effectively, improving efficiency. User-friendly dashboard with clear overview and advanced automation capabilities. Excellent customer support and continuous improvement with added features. Centralizes various IT management functions in one platform, enhancing productivity. Speed and efficiency in deployment, policy changes, and automations, reducing response time. Learning curve for comprehensive features may be challenging initially. Inadequate support for Linux resources, hindering full range of services. Limited selection of integrations with common software, impacting workflow efficiency.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	TeamViewer 3.9 (12204 reviews) ConnectWise Control 4.5 (3817 reviews) Splashtop Remote Support 4.5 (44 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	SiriusXM Nissan Time	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	1 Screenshots
Videos	5 Videos	2 Videos

Alternatives

Alternatives	Atera 4.6 SuperOps RMM SolarWinds RMM 4.3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both NinjaOne (NinjaRMM) and SherpaDesk offer a Free Trial.

NinjaOne (NinjaRMM) is designed for Large Enterprises, Medium Business and Small Business.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of SherpaDesk begins at $9per Tech, while pricing details for NinjaOne (NinjaRMM) are unavailable.

Some top alternatives to NinjaOne (NinjaRMM) includes Atera, SuperOps RMM, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9, SolarWinds N-central, Pulseway, Datto RMM and ITarian RMM.

Some top alternatives to SherpaDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare NinjaOne (NinjaRMM) vs SherpaDesk vs Zoho Desk vs Zendesk Support

NinjaOne (NinjaRMM)

SherpaDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure