Yes, both Nicereply and Help Scout offer a Free Trial.
Nicereply is designed for Large Enterprises, Medium Business and Small Business.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Nicereply Starts at $39/Month when Billed Yearly whereas for Help Scout Starts at $20/User/Month when Billed Yearly.
Some top alternatives to Nicereply includes SurveyMonkey, QuestionPro, SightMill, SurveySparrow, Couchsurvey, SurveyRock, Cognito Forms, Liveform, SatisMeter, SmileBack and Simplesat.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.
