Compare LiveChat vs Cx Moments

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	Cx Moments (8) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $299
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.8/10	7.0/10
User Ratings	4.4 (2017)	4.8 (6)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	3 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16 , Billed Yearly	$299
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Large Enterprises Freelancers	Medium Business Small Business Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac	Browser Based (Cloud) Installed - Windows Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2017 reviews)	4.8 (based on 6 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	Excellent 5 Very Good 3 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	No Expert ai Review available for the product
Pros and Cons	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome. Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	Freshservice 4.4 (1491 reviews) Freshdesk 4 (5374 reviews) Zendesk Support 4.3 (7934 reviews)

Customers

Customers	No Customers information available.	Freshly BiggerPockets Voxpro

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	WordStat Inmoment 2.3 Kapiche

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveChat and Cx Moments offer a Free Trial.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

Cx Moments is designed for Large Enterprises, Medium Business and Small Business.

Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for Cx Moments Starts at $299/Year.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to Cx Moments includes WordStat, Inmoment, Kapiche, SAS Text Miner, DiscoverText, MetaText, Text2data, SimpleX, Ticket AI and Labelf AI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveChat vs Cx Moments

LiveChat

Cx Moments

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure