Spot Score

Cx Moments

Unleash the insights behind your customer conversations.

4.8

(6)

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Starts from $299/Year

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Cx Moments?

Affiliate Disclosure

Cx Moments is text mining software that identifies customer experiences in text and data sources like reviews, call center transcripts, or any communication that links customers to products, services, and brands. Cx Moments empowers organizations to discover the meaning of their interactions with customers.

Pricing

Starts from $299/Year
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Cx Moments software demo

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Cx Moments was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Cx Moments Features

Show Feature Explanation

Features Score:

Document Classification

Multi-language Support

Sentiment Analysis

Cx Moments Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Cx Moments Pricing

Starts from $299/Year

Pricing Model

Free trial
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Starter Plan

$299

/Year

Volume of customer interactions: Up to 10,000/month
Pre-configured dashboard: Basic
Self-service AI-assist topics: Unlimited
Sentiment Analysis
Configurable reporting

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Enterprise Plan

$599

/Year

Volume of customer interactions: Up to 20,000/month
Pre-configured dashboard: Basic
Self-service AI-assist topics: Unlimited
Sentiment Analysis
Configurable reporting

Show more +

Corporate Plan

Volume of customer interactions: Unlimited
Pre-configured dashboard: Unlimited
Self-service AI-assist topics: Unlimited
Sentiment Analysis
Configurable reporting

Show more +

Explore in-depth pricing

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Disclaimer: Pricing information for Cx Moments is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Cx Moments

Free Cx Moments Alternatives

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Kapiche

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7.1

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SAS Text Miner

Transform unstructured text into ...

7.9

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DiscoverText

Effortlessly extract insights from ...

8.5

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MetaText

Unlock insights from your data with ...

7.3

Excellent

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Text2data

Transform unstructured text into ...

8.7

Excellent

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SimpleX

Effortless text data management ...

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Cx Moments Reviews & Ratings

4.8

Excellent

Based on 6 ratings & 8 reviews

Rating Distribution

Excellent

(5)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Miles D

11/21/22

4 out of 5

"Really insightful, needs continued work on the UI"

What do you like best about Cx MOMENTS? Love the ability to quickly scan through themes in our customer tickets and see trends. This saves us a lot of ...

Alex R

07/28/22

5 out of 5

"It has helped me drive CX improvements"

What do you like best about Cx MOMENTS? The ability to search for trends and identify sentiment What do you dislike about Cx MOMENTS?

Sean V

07/28/22

5 out of 5

"CX Moments is Great!"

What do you like best about Cx MOMENTS? Ability to alert me and our team of issues right away. What do you dislike about Cx MOMENTS?

Anonymous User

05/31/22

4 out of 5

"Robust tool for identifying trends."

What do you like best about Cx MOMENTS? I like that it connects out to other tools and simplifies the review process. What do you dislike about Cx MOMENTS?

View all Reviews

Cx Moments Customers

Freshly

Voxpro

Rediker

BiggerPockets

Cx Moments Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Dublin, Ireland

Reach out to Cx Moments Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cx Moments is a Text Mining Software. Cx Moments offers Document Classification, Sentiment Analysis and many more functionalities.

Some top alternatives to Cx Moments includes WordStat, Inmoment, Kapiche, SAS Text Miner and Labelf AI.

Yes, Cx Moments provides API.

No, Cx Moments doesn't provide mobile app.

Cx Moments is located in Dublin, Ireland

Cx Moments offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Cx Moments as of now.

The starting price of Cx Moments is $299/Year

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].