7.0
Spot Score
Unleash the insights behind your customer conversations.
Add to compare
Starts from $299/Year
Log in Required to View Reviews
Filter results
Sort by :
Showing 1-8 out of 8
UI
User in Food & Beverages
04/18/19
CX Moments provides the insights I've been looking for
What do you like best? I love the user interface and all of the options available to convey the reports I'm creating. The robust interface can be intimidating but the support I've received is bar none. My questions are answered within 24 hours, almost always. What do you dislike? Being that it is such a robust platform, analyzing endless amounts of data, it can be difficult to get started on your own. There are a lot of details to pay attention to in order to pull accurate and helpful ...
Read more
AR
Alex R
07/28/22
"It has helped me drive CX improvements"
What do you like best about Cx MOMENTS? The ability to search for trends and identify sentiment What do you dislike about Cx MOMENTS?
SV
Sean V
07/28/22
"CX Moments is Great!"
What do you like best about Cx MOMENTS? Ability to alert me and our team of issues right away. What do you dislike about Cx MOMENTS?
AU
Anonymous User
04/18/19
"CX Moments provides the insights I've been looking for"
What do you like best about Cx MOMENTS? I love the user interface and all of the options available to convey the reports I'm creating. The robust interface can be intimidating but the support I've received is bar none. My questions are answered within 24 hours, almost always.
UI
User in Food & Beverages
04/18/19
"CX Moments provides the insights I've been looking for"
What do you like best? I love the user interface and all of the options available to convey the reports I'm creating. The robust interface can be intimidating but the support I've received is bar none. My questions are answered within 24 hours, almost always.
MD
Miles D
11/21/22
"Really insightful, needs continued work on the UI"
What do you like best about Cx MOMENTS? Love the ability to quickly scan through themes in our customer tickets and see trends. This saves us a lot of time when other areas of the business want to know how products are performing or what customers are saying.
AU
Anonymous User
05/31/22
"Robust tool for identifying trends."
What do you like best about Cx MOMENTS? I like that it connects out to other tools and simplifies the review process. What do you dislike about Cx MOMENTS?
BP
Britain P
12/17/21
"This program allows us to see what our customers think about us"
What do you like best about Cx MOMENTS? CxMoments takes giant quantities of information and makes it very easy to pull, read and analyze. Super user friendly and very easy to use. Very nice to look at to, great product
