- Import-Export Option
- Geospatial Analysis
- Built-in Library
- Document Classification
- Audience Analysis
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9.8/10
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The Inmoment Text Mining Platform offers a comprehensive suite of text mining and analtyics tools that analyze massive volumes of unstructured data directly from Salesforce.com, Microsoft Dynamics CRM, or files in any format (for example, TXT, Excel, and PDF) to ... Read More
The import-export option is a commonly used feature in software that allows users to easily transfer data between different applications or platforms. This feature serves as a convenient way for individuals or businesses to import data from external sources or export data from their software to be used in other programs. With the import function, users can easily bring in various types of files, such as spreadsheets, databases, or documents, into their software. This eliminates the need for manual data entry and speeds up the process of inputting
Geospatial analysis is a technique used in various industries to interpret and analyze geographical or spatial data. It is a powerful tool that helps organizations gain insights and make informed decisions based on location-based data. This feature allows users to explore, visualize, and analyze data to understand patterns and relationships between different geographical features. One of the key features of geospatial analysis is its ability to display information on maps. This allows users to easily understand the data in a visual format and identify any patterns or trends
Built-in libraries are essential components of software that provide a collection of pre-written code, tools, and functions for developers to use in their projects. These libraries are included within the software itself and are readily available for use without the need for any external installation or download. They act as a repository of commonly used or complex functions that can save developers time and effort in writing code from scratch. One of the main benefits of a built-in library is the ease of use it offers. Developers can simply import
Document classification is a software feature that allows users to classify or categorize documents based on their content or metadata. It involves identifying the main topics or themes present in a document and assigning it to a specific category for easy retrieval and organization. One of the main benefits of document classification is its ability to save time and effort in managing large volumes of documents. By grouping similar documents together, users can quickly locate and access the information they need without having to sift through hundreds or thousands of files. Furthermore,
Audience analysis is a vital feature of software that helps businesses understand their target audience in a more comprehensive and specific way. It involves collecting and analyzing data related to the audience's demographics, behavior, interests, preferences, and needs. This information is then used to tailor marketing strategies, product development, and customer engagement efforts to effectively connect with the target audience. The audience analysis feature provides businesses with valuable insights into their audience's psychographics, such as their values, attitudes, lifestyles, and beliefs.
Segmentation is dividing a market into separate consumer groups with comparable characteristics. It's an integral aspect of any customer strategy. For example, customer and participant segmentation allows a business to determine which customers are the most profitable and market to them most effectively while still providing excellent service. An organization can then use the information to decide which investments will generate the highest outcomes.
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinions rather than a basic count of mentions or comments. It entails gathering and evaluating information from people's social media posts about your brand. If you want to understand what your customers are thinking, sentiment analysis is a valuable tool. It allows you to quickly and easily get feedback on your brand, products and services. It makes you better at what you do by seeing what needs to be improved or fixed.
Predictive analysis is a powerful software feature that allows users to forecast future outcomes based on historical data and statistical algorithms. This feature enables businesses to make informed decisions by leveraging data to identify patterns and trends. One of the key functions of predictive analysis is to identify potential risks and opportunities. By analyzing past data, this feature helps organizations to anticipate potential threats and take proactive measures to mitigate them. On the other hand, it also enables businesses to identify future opportunities and capitalize on them to stay ahead of the
Multi-language support is a software feature that enables users to access and interact with the program in multiple languages. This feature makes it possible for the software to be used by individuals from different linguistic and cultural backgrounds. One of the main benefits of multi-language support is its ability to provide a seamless experience for non-native speakers. With this feature, users can navigate the software and understand its content without any language barriers. This is especially helpful for businesses operating on a global scale, as it allows for efficient communication
Yearly plans
Show all features
Core cx
Self-serve NPS, CSAT and CES micro-surveys deployed in-app web or mobile, or through email, SMS
Text and sentiment analytics
Data exploration to mine unstructured feedback
Reporting and dashboards to facilitate action and monitor trends
Integrations with key systems of record
Enterprise
Professional package elements
Self-serve or managed service surveys for transactional, relational, and market research
Industry specific text and sentiment analytic models
Field level reporting
Location-based action planning
Case management and closed-loop
Advanced and native integrations with key systems of record
Custom
Robust survey and data collection across any/all channels
Extensive reporting that spans the enterprise–top of house to the front line
Predictive and advanced analytics to facilitate recommendations and workflow
Robust integrations with key systems of record
Action planning, advocacy, case management, closed-loop, and more
A unique combination of Customer Experience (CX), Employee Experience (EX), Marketing Experience (MX), and Product Experience (PX)
Contact
1-800-530-4251
Customer Service
Business Hours
Online
Location
Utah, U.S.A.
The Inmoment Text Mining Platform offers a comprehensive suite of text mining and analtyics tools that analyze massive volumes of unstructured data directly from Salesforce.com, Microsoft Dynamics CRM, or files in any format (for example, TXT, Excel, and PDF) to obtain actionable insights in real-time.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta