spotsaas-logo
Get Listed
Qualtrics Customer Experience - Experience Management Software

Qualtrics Customer Experience

Maximize customer satisfaction with Qualtrics Customer Experience.

Save to Favourites

Add to compare

Qualtrics Customer Experience offers custom pricing plan

Request a Quote

What is Qualtrics Customer Experience?

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. With CustomerXM, you can drive action throughout the organization. This platform allows you to gather real-time feedback from customers through 27 channels and 128 data sources. It goes beyond just measurement and provides actionable insights for maximizing business value. Using iQ, the predictive intelligent engine, you can uncover trends, patterns, and key drivers of customer loyalty. It also automatically sends recommended actions to improve customer satisfaction, spending, and loyalty. With drag and drop integrations, you can resolve customer issues quickly and even gather feedback from social media. Plus, you can easily integrate with other ticketing

Pricing

  • Qualtrics Customer Experience offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Qualtrics Customer Experience software demo

View demo

Qualtrics Customer Experience Pricing

Visit website

Free Trial

  • Not available

Qualtrics Customer Experience Pricing

  • Qualtrics Customer Experience offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

Visit website

Free Qualtrics Customer Experience Alternatives

Unlock true customer insights with ...

8.7

Very Good

Compare Qualtrics Customer Experience vs Qualtrics Core XM

Empower your business with ...

8.4

Very Good

Compare Qualtrics Customer Experience vs Experience.com

Empower your business with customer ...

Compare Qualtrics Customer Experience vs WovVXM

Transforming CX with AI and ...

Very Good

Compare Qualtrics Customer Experience vs NICE Satmetrix

Qualtrics Customer Experience Reviews & Ratings

4.2

Very Good

Based on 607 ratings & 648 reviews

Rating Distribution

Excellent

(424)

Very Good

(175)

Good

(37)

Poor

(7)

Terible

(5)

Expert's Review generated by AI

Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, making it easy to create interactive surveys with customizable features. The software's predictive intelligence engine also impresses, providing valuable insights to ...Read more

Qualtrics Customer Experience pros and cons

  • Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.

  • Dynamic and versatile survey styles with easy changes and important details recording.

  • Predictive intelligence engine for optimizing customer engagement.

  • Aesthetically pleasing with simple processes for survey responses and corrections.

  • Real-time tracking dashboards for insights.

  • Customizations and advanced features may be complex for new users without proper support.

  • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

User Review

AS

ARCHANA S

11/27/23

5 out of 5

"Best tool to design surveys"

What do you like best about Qualtrics Customer Experience? Best way to design surveys, there are multiple things we can do with the tool like ...

Read more

IM

Indrayani M

11/06/23

4 out of 5

"Qualitrics is a great tool for surveys"

What do you like best about Qualtrics Customer Experience? Qualtrics is very dynamic in a way that allows different kinds of survey styles and ...

Read more

AU

Anonymous User

11/03/23

3.5 out of 5

"Building Customer Loyalty with Qualtrics"

What do you like best about Qualtrics Customer Experience? The predictive intelligence engine provides insights on how to optimize customer engagement ...

Read more

CM

Carmo M

10/24/23

5 out of 5

"The support to get us started was incredible"

What do you like best about Qualtrics Customer Experience? It is very nice aesthetically and the processes to get more information from those who were ...

Read more

Qualtrics Customer Experience Customers

Volkswagen-logo

Volkswagen

JetBlue-logo

JetBlue

Qualtrics Customer Experience Support

Contact

+1 385 203 4999

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Seattle, Washington

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Qualtrics Customer Experience includes SAP Customer Experience, Qualtrics Core XM, Qualtrics Employee Experience, Experience.com and NICE Satmetrix.

No, Qualtrics Customer Experience doesn't provide API.

No, Qualtrics Customer Experience doesn't provide mobile app.

Qualtrics Customer Experience is located in Seattle, Washington

Qualtrics Customer Experience offers Quotation Based pricing model

Yes, Qualtrics Customer Experience can integrate with Jira, Salesforce, FreshdeskYou can find more integration for Qualtrics Customer Experience here

The starting price is not disclosed by Qualtrics Customer Experience. You can visit Qualtrics Customer Experience pricing page to get the latest pricing.

author img

Researched by Rajat Gupta