NICE Satmetrix

Transforming CX with AI and adaptive algorithms.

4.2

(61)

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Overview

Features

Alternatives

Ratings

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Customers

Support

FAQs

What is NICE Satmetrix?

Affiliate Disclosure

NICE Satmetrix is the most reputable global provider of Solutions for Customer Experience Management. Our enterprise solution combines essential elements such as direct feedback, indirect feedbacks, and operational metrics to show a complete outlook of CX. We make sure each innovation and intervention remains up to date by using adaptive algorithms, along with AI and machine learning. Not just that, but configure templates, best-practice libraries and administrative tools can be accessed with a drag and drop ease.

Customer Type

Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

NICE Satmetrix software demo

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NICE Satmetrix Features

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Features Score:

Performance Management

NICE Satmetrix Pricing

Visit website

Free Trial

Not available

Pricing Model

Visit website

Pricing Plans

NICE Satmetrix

Reveal Real-Time, Dynamic Customer Insights
Drive Deeper Employee Engagement
Exceed Expectations with Dynamic Analytics
Master Your Fate with Agile CEM Tools

Explore in-depth pricing

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NICE Satmetrix Reviews & Ratings

4.2

Very Good

Based on 61 ratings & 24 reviews

Rating Distribution

Excellent

(19)

Very Good

(4)

Good

(0)

Poor

(1)

Terible

(0)

User Review

Steven M

06/30/22

5 out of 5

"I find sat matrix very easy to use and very customizable."

What do you like best about NICE Satmetrix CXM? For me, it's the ease of use finding how my agents are ding as far as customer satisfaction. What do ...

Shireen M

07/29/20

2 out of 5

"Working With Satmetrix"

What do you like best about NICE Satmetrix CXM? We really appreciated the onboarding process and continued consulting to help us get up and running. ...

Anonymous User

04/29/20

4.5 out of 5

"NPS Program Management Software - Satmetrix"

What do you like best about NICE Satmetrix CXM? The self service functionality and a robust support team What do you dislike about NICE Satmetrix CXM?

Kelly W

12/17/18

5 out of 5

"Love my NPx!!!!"

What do you like best about NICE Satmetrix CXM? Easy to use, reliable, valuable and data reliable What do you dislike about NICE Satmetrix CXM?

View all Reviews

NICE Satmetrix Customers

Experian

Extraco Banks

O I Glass

Experian QAS

NICE Satmetrix Support

Customer Service

24/7 (Live rep)

Online

Location

San Mateo, California

Reach out to NICE Satmetrix Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

NICE Satmetrix is a New SaaS Software. NICE Satmetrix offers Collaboration Tools, Performance Management, Dashboard, Drag and Drop, Analytics and many more functionalities.

Some top alternatives to NICE Satmetrix includes SAP Customer Experience, Advize.ai, Qualified, Workvivo and Medallia Experience Cloud.

Yes, NICE Satmetrix provides API.

No, NICE Satmetrix doesn't provide mobile app.

NICE Satmetrix is located in San Mateo, California

NICE Satmetrix offers pricing model

We don't have information regarding integrations of the NICE Satmetrix as of now.

The starting price is not disclosed by NICE Satmetrix. You can visit NICE Satmetrix pricing page to get the latest pricing.

Researched by Rajat Gupta