Compare NICE Satmetrix vs Medallia Experience Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	NICE Satmetrix (24) Get Quote Get Quote	Medallia Experience Cloud (25) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NICE Satmetrix is the most reputable global provider of Solutions for Customer Experience Management. Our enterprise solution combines essential elements such as direct feedback, indirect ... Read More	Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4.2 (61)	4.3 (191)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Medallia Experience Cloud has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	7 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 61 reviews)	4.3 (based on 191 reviews)
Rating Distribution	Excellent 19 Very Good 4 Good 0 Poor 1 Terible 0	Excellent 17 Very Good 7 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	Medallia Customer Experience is a highly valuable tool for businesses looking to gain deep insights into their customer feedback. The platform excels in providing comprehensive analytics and ...Read more
Pros and Cons		Valuable insights provided by Medallia help diagnose site wins and areas for improvement, thus enhancing performance. Extensive customization options allow tailoring of surveys, reports, and dashboards to meet specific business needs. Easy navigation and state-of-the-art dashboard make Medallia user-friendly and helpful in addressing customer complaints. Comprehensive platform for analyzing experience data at macro and micro levels, offering end-to-end survey creation and deployment tracking. Learning curve associated with using Medallia, although it becomes easier with more usage. Dependency on third-party assistance for configuration can be challenging and time-consuming. Limited support for text analytics, making it difficult to process large volumes of comments efficiently.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews)

Customers

Customers	Experian Extraco Banks O I Glass	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	1 Videos	No videos available.

Alternatives

Alternatives	SAP Customer Experience Advize.ai Qualified	SAP Customer Experience Advize.ai Adobe Experience Platform 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither NICE Satmetrix nor Medallia Experience Cloud offers a free trial.

NICE Satmetrix is designed for Medium Business and Small Business.

Medallia Experience Cloud is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both NICE Satmetrix and Medallia Experience Cloud are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to NICE Satmetrix includes SAP Customer Experience, Advize.ai, Qualified, Workvivo, M Intelligence, InsightSofa, The Experience Manager, CustomerGauge, IFTTT and Medallia Experience Cloud.

Some top alternatives to Medallia Experience Cloud includes SAP Customer Experience, Advize.ai, Adobe Experience Platform, Experience.com, The Experience Manager, CustomerGauge and NICE Satmetrix.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare NICE Satmetrix vs Medallia Experience Cloud

NICE Satmetrix

Medallia Experience Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure