- Survey Management
- Feedback Collection
- Analytics
- 360 Degree Feedback
- Monitoring
Software and equipment for measuring customer satisfaction
InsightSofa offers custom pricing plan
Overview
Features
Pricing
Alternatives
Customers
FAQs
Support
You can also consider
InsightSofa is a leading customer experience software provider offering tools to measure satisfaction. Our integrated suite allows you to obtain feedback from your customers and use it to create better services, products, and customer experience strategies. We provide you with ... Read More
The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists, assigning enumerators, and following the status of each questionnaire through the data editing stages (data collection, data capture, and review/correction) are all part of survey management. Monitoring the status and quality of the data editing processes is also part of survey management. It makes it easier to create, analyze, and deploy questionnaires and surveys and generate reports for business analysis. It provides comprehensive data and analytical statistics depending on the user surveys. It also enables effective survey management, which helps a business learn about its employees' opinions on various topics such as company policies, facilities, leadership, and so on.
Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service or experience. It is an essential feature in software that allows companies to obtain valuable insights and opinions from their target audience. With Feedback Collection, businesses can gather information on how their customers perceive their products or services, what improvements they would like to see, and any issues they may have encountered. This feature helps companies to understand their customers' needs and expectations, enabling them to make necessary improvements and
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your marketing strategy to improve your marketing performance. Analytics uses statistics, predictive modeling, and machine learning to expose insights and answer questions. Analytics are used to predict weather, batting averages, and life insurance plans, among other things. Analytics is crucial in digital marketing to assess marketing impact, predict user behavior trends, and optimize the user experience (UX) to increase sales. Analytics is one of the effective ways to figure out what's working and what's not in your marketing.
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety of sources. It provides a comprehensive view of an employee's skills, competencies, and areas for improvement from colleagues, supervisors, clients, and others who work closely with them. The feature works by collecting anonymous feedback through surveys and evaluations from different angles, providing a well-rounded perspective on the employee's performance. This helps identify their strengths and weaknesses, as well as potential blind spots,
Monitoring is a crucial feature of software applications that allows users to track and analyze the performance of their systems and applications. It involves the continuous collection and evaluation of data to identify potential problems and improve the overall efficiency and effectiveness of the software. With monitoring, users can gain real-time insights into the various components of their software and quickly detect any anomalies or issues that may arise. This feature enables businesses and organizations to proactively address potential problems, minimize downtime, and maintain a high level of productivity. One
Yearly plans
Show all features
Customer Service
Online
Location
Roudnice nad Labem, Czechia
InsightSofa is a leading customer experience software provider offering tools to measure satisfaction. Our integrated suite allows you to obtain feedback from your customers and use it to create better services, products, and customer experience strategies. We provide you with the hardware and software you need to measure satisfaction and ensure that your customers know their opinions matter. Place InsightSofa in your premises and let your customers know that their views are of great importance.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta