Compare Helpshift vs LiveAgent vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Helpshift (402) Get Quote Get Quote	LiveAgent (870) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More	LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More
Entry Level Pricing	Not Available	Starts from $15
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.3/10	9.8/10
User Ratings	4.1 (369)	4.7 (1542)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	24 Features	25 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$15
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 369 reviews)	4.7 (based on 1542 reviews)
Rating Distribution	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2	Excellent 682 Very Good 173 Good 13 Poor 1 Terible 1
Expert's Review generated by AI	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more	No Expert ai Review available for the product
Pros and Cons	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. AI bots are well-implemented, helping improve customer service efficiency and experience. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center. Some users find the system a bit overwhelming due to the number of available features and settings.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)	Xero 4.2 (5582 reviews) vCita 4.5 (306 reviews) Stripe Payments 4.5 (2947 reviews)

Customers

Customers	Microsoft Playrix Zynga	LiveAgent_customers_5 LiveAgent_customers_1 LiveAgent_customers_3

Media and Screenshots

Screenshots	2 Screenshots	14 Screenshots
Videos	2 Videos	5 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveAgent offers Free Trial, but Helpshift does not.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of LiveAgent begins at $15/User/Month, while pricing details for Helpshift are unavailable.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Helpshift vs LiveAgent vs Zendesk Support vs Zoho Desk

Helpshift

LiveAgent

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure