Yes, both Help Scout and Metorik offer a Free Trial.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Metorik is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Help Scout Starts at $20/User/Month when Billed Yearly whereas for Metorik Starts at $41.70/Month when Billed Yearly.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.
Some top alternatives to Metorik includes Firecart, SellerCenter, CS-Cart, EasyEcom, 2Ship, BigCommerce, Ecomfit, Purchase Commerce, Cart, Web.com, Route For Merchants and Halo.