Browse Categories

Compare Freshdesk vs Zenduty

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Visit website Visit Website	Zenduty Visit website Visit Website

Overview

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $5 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	8.5/10
User Ratings	4 (5374)
	Visit website	Visit website

Features

Total Features	16 Features	12 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$5 , Billed Yearly
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth $18 Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro $59 Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Free Get Started SMS/Phone/Email/Slack/Teams/Push Notifications On call scheduling Android/iOS application Show more + Starter $6 Get Started Includes features of Free plan, plus Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others Incident Responders Show more + Growth $16 Get Started Includes features of Starter plan, plus Unlimited SMS/Phone call alerts API access Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4 (based on 5374 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	No Reviews No reviews available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Nagios XI 4.1 (15 reviews)

Customers

Customers	Pearson Bridgestone Feefo	Zolo Qoala UrbanPiper

Media and Screenshots

Screenshots	6 Screenshots	1 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].