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Compare DigitalGenius vs Freshdesk vs Zendesk Support vs Zoho Desk

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Overview

Description

DigitalGenius brings automation and intelligence to the help desk. It replaces existing helpdesk software with a modern, AI-powered interface that learns and adapts as user use it. ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.0/10

9.5/10

User Ratings

4.7

(5)
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Software Demo

Demo

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Features

Total Features

15 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

            Show more +

          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          25

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Reebok

          Reebok

          HOLLAND and BARRETT

          HOLLAND and BARRETT

          Rapha

          Rapha

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          Media and Screenshots

          Screenshots
          DigitalGenius

          2 Screenshots

          Freshdesk

          6 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk offers Free Trial, but DigitalGenius does not.

          DigitalGenius is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for DigitalGenius are unavailable.

          Some top alternatives to DigitalGenius includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Helprace, ReadyDesk, UseDesk, HelpdeskEddy, LabiDesk, Reply.ai and BoldDesk.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].