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Compare CircleLoop vs Exotel vs Zendesk Talk vs Nextiva

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Exotel - Call Center Software
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Zendesk Talk - Call Center Software
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Overview

Description

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More

ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Entry Level Pricing
  • Starts from $6.45
  • Starts from $1,000
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.1/10

9.0/10

9.0/10

User Ratings

4.3

(96)

4.4

(16)

4.3

(39)
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Software Demo

Demo

Features

Total Features

10 Features

8 Features

10 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $6.45
              • $1,000
              • $9
              Pricing Plans
              • Not Available
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Available
              • Available
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              User Reviews

              User Ratings

              4.3

              (based on 39 reviews)

              Rating Distribution

              Excellent

              125

              Very Good

              8

              Good

              6

              Poor

              12

              Terible

              20

              Excellent

              49

              Very Good

              21

              Good

              5

              Poor

              0

              Terible

              1

              Excellent

              0

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more

              Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Efficient and helpful customer support team that is responsive to user needs and requests.

              • Quick and seamless setup process with personalized configurations, especially for new users.

              • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

              • Good value for the service provided, making it suitable for small businesses looking to save costs.

              • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

              • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

              • User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

              • Efficient call management with auto-saving and easy access to call data and recordings.

              • Reliable customer support and prompt responses to queries and issues.

              • Easy integration with CRM solutions, enhancing productivity and tracking capabilities.

              • Limited app selection in the Marketplace, restricting access to advanced features and connectors.

              • Inadequate post-sale service experience, as reported by some users.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers

              No Customers information available.

              OLA

              OLA

              BYJU'S

              BYJU'S

              Quikr

              Quikr

              No Customers information available.

              Media and Screenshots

              Screenshots
              CircleLoop screenshot

              6 Screenshots

              IVR menu

              1 Screenshots

              Voice channels

              2 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              4 Videos

              video-0

              1 Videos

              Alternatives

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both CircleLoop and Exotel offer a Free Trial.

              CircleLoop is designed for Freelancers, Medium Business and Small Business.

              Exotel is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for CircleLoop Starts at $6.45/User/Month whereas for Exotel Starts at $1,000.

              Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

              Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].