Compare Calabrio One vs Gladly vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Calabrio One (163) Get Quote Get Quote	Gladly (850) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More	Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More
Entry Level Pricing	Not Available	Starts from $150
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.5/10	9.1/10
User Ratings	4.2 (219)	4.8 (39)
	Get Quote	Get Quote

Software Demo

Demo	Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	6 Features	38 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$150
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 219 reviews)	4.8 (based on 39 reviews)
Rating Distribution	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2	Excellent 712 Very Good 138 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more	No Expert ai Review available for the product
Pros and Cons	Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Resourceful: Offers a wealth of resources like webinars, user guides, and discussions for learning and support. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming. Marketplace Limitations: Restricted variety in additional apps and connectors, limiting advanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	ScreenMeet 4.9 (9 reviews) Klaviyo 4.4 (1985 reviews) Asana 4.3 (17902 reviews)

Customers

Customers	No Customers information available.	Porsche Crate and Barrel Ralph Lauren

Media and Screenshots

Screenshots	10 Screenshots	1 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 XCALLY	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Calabrio One nor Gladly offers a free trial.

Calabrio One is designed for Medium Business and Small Business.

Gladly is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Gladly begins at $150/User/Month, while pricing details for Calabrio One are unavailable.

Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

Some top alternatives to Gladly includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Calabrio One vs Gladly vs Zoho Desk vs Zendesk Support

Calabrio One

Gladly

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure