Compare BigCommerce vs Gladly vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BigCommerce (617) Get Quote Get Quote	Gladly (850) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Bigcommerce is an ecommerce software platform for running an online store. Offering both hosted and self-hosted solutions so user can get up-and-running quickly, Bigcommerce ecommerce ... Read More	Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More
Entry Level Pricing	Not Available	Starts from $150
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.6/10	9.1/10
User Ratings	3.7	4.8 (39)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	20 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$150
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	4.8 (based on 39 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 712 Very Good 138 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and easy to use, even for non-developers. Excellent customer service and support. Robust product management tools and customizable themes. Seamless integration with various third-party applications. Fast and responsive support available. Limited selection in Marketplace for additional apps and connectors. Some aspects like product categories can be complicated to set up. Richness of features can be overwhelming for newcomers without proper support.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews) MailChimp 3.9 (27427 reviews)	ScreenMeet 4.9 (9 reviews) Klaviyo 4.4 (1985 reviews) Asana 4.3 (17902 reviews)

Customers

Customers	Twirly Girl Woolrich Spearmint LOVE	Porsche Crate and Barrel Ralph Lauren

Media and Screenshots

Screenshots	7 Screenshots	1 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Squarespace 4.5 SimpleShop CS-Cart 4.6	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither BigCommerce nor Gladly offers a free trial.

BigCommerce is designed for Large Enterprises, Medium Business and Small Business.

Gladly is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Gladly begins at $150/User/Month, while pricing details for BigCommerce are unavailable.

Some top alternatives to BigCommerce includes Squarespace, SimpleShop, CS-Cart, WooCommerce, Shopify Plus, Square Ecommerce, Shopify, Shopnix, Magento Open Source and Square Online Store.

Some top alternatives to Gladly includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BigCommerce vs Gladly vs Zoho Desk vs Zendesk Support

BigCommerce

Gladly

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure