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9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in January 2025: User Ratings, Pros & Cons

Powering your online store success.

3.7

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BigCommerce offers custom pricing plan

BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

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Showing 1-10 out of 617

SB

Samuel B

12/28/23

5 out of 5

"Convenient to use"

What do you like best about BigCommerce? It allows to perform many operations and transactions, and it's an excellent tool for backstore processes. What do you dislike about BigCommerce?

MA

Mario A

12/13/23

5 out of 5

"Great place for placing and managing orders"

What do you like best about BigCommerce? you can manage and administrate all your orders and its super easy to understand What do you dislike about BigCommerce?

MG

Michael G

12/11/23

5 out of 5

I have been using Big Commerce for at…

I have been using Big Commerce for at least 10 years. The site building tools are very intuitive and simple to use. To me one of the most important features of an ecommerce hosting site is customer service. Big Commerce has FANTASTIC customer service. Anytime I have questions or a problem that has to be resolved I call and speak with a real living human. The customer support reps are very knowledgeable and personable. When you speak to them they actually think and use their intelligence to ...

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EC

Emilio C

12/06/23

5 out of 5

"easy to use"

What do you like best about BigCommerce? you can find items, orders, add costumers, place orders. What do you dislike about BigCommerce?

AH

Austin H

11/21/23

5 out of 5

"Amazing service for our website"

What do you like best about BigCommerce? It does everything we need it to do and more! What do you dislike about BigCommerce?

PN

Puja N

11/09/23

5 out of 5

"Bigcommerce is a good business platform"

What do you like best about BigCommerce? In their API document they have explained each and everything and it is very easy to find API's. Store management ,product management,paymanet gateway and online business is good.

NK

Nicole K

10/11/23

5 out of 5

"Partnering with BigCommerce."

What do you like best about BigCommerce? As a long standing partner of BigCommerce, we've been impressed with the ease of use of the product as well are the ease of integration. We continiously work closely with the BigCommerce team to ensure our connector always up-to-date. The customer support team it top notch and resposnive.

VG

Vanessa G

10/11/23

5 out of 5

"Overall Great Platform"

What do you like best about BigCommerce? Our ecommerce business basically doubled overnight once our BigCommerce stores went live earlier this year. SEO seems to be really good, we're able to create robust product listings with plenty of quality photos, video, etc. We love the multistore platform as we have 5 websites and are able to sell across all of them with one backend experience. No downtime that has ever been noticeable. Our CSM has been very helpful.

MZ

Mike Z

10/10/23

5 out of 5

"Best Commerce must have already been taken."

What do you like best about BigCommerce? User-friendly interface. Excellent Customer Service and Customer Support when you need it.

LS

Logan S

10/06/23

5 out of 5

"Best in the business!"

What do you like best about BigCommerce? Fast responses, personal customer service, and family/friendly service. What do you dislike about BigCommerce?