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Compare Apptivo vs HelpDesk vs Zoho Desk vs Zendesk Support

Apptivo - CRM Software
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HelpDesk - Help Desk Software
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Overview

Description

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $8 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.8/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

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Features

Total Features

10 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $8 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Pans
          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Pricing Pageapptivo pricinghelpdesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          112

          Very Good

          40

          Good

          5

          Poor

          3

          Terible

          4

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

          • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

          • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

          • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

          • Cloud-based platform allows for seamless access across devices, ensuring mobility and data security without dependency on local hardware.

          • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

          • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

          • Occasional sluggishness in the application, such as delays when switching pages or saving data, which can hinder productivity.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots
          Create Approval flow

          2 Screenshots

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Apptivo and HelpDesk offer a Free Trial.

          Apptivo is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Apptivo Starts at $8/User/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to Apptivo includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Thryv, SeamlessDesk, Support Hub, HelpDesk, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot and LabiDesk.

          Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].