8.4
Spot Score
Streamline your calls, elevate your business.
Main Features
Pricing
Starts from $9.99/Month when Billed Yearly, also offers free forever plan
Showing 1-10 out of 10
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Queue Management (Calls)
+ 3 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.0
Spot Score
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Product Description
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 5 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
9.8
Spot Score
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Product Description
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 5 more
Unique Features
Concurrency Support
Live Chat
Pricing
Starts from $85/user/month when monthly
8.8
Spot Score
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Product Description
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 5 more
Unique Features
Concurrency Support
Live Chat
Pricing
Voiptime offers custom pricing plan
9.6
Spot Score
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Product Description
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 5 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 5 more
Unique Features
Concurrency Support
Live Chat
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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Product Description
Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $75/User/Month
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Product Description
VoiceIQ helps companies optimize contact center agent performance, productivity, and customer satisfaction while reducing contact center infrastructure costs. Leveraging advanced automatic speech recognition (ASR) and natural language understanding (NLU), the mobile application enables audio ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
VoiceIQ offers custom pricing plan
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Product Description
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Vonage Contact Center offers custom pricing plan
8.3
Spot Score
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Product Description
Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling volume and increase revenue. Switching to LeadDesk allows your agents to swiftly reach consumers in any ...
Read moreCommon Features
Call Monitoring
Unique Features
Call Recording
Email/Call Sequencing
CRM Integration
+ 7 more
Pricing
Free Trial available
LeadDesk offers custom pricing plan
Researched by Rajat Gupta