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LeadDesk - Sales Engagement Software

LeadDesk Reviews in January 2025: User Ratings, Pros & Cons

Revolutionize your call center with LeadDesk.

4.7

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LeadDesk offers custom pricing plan

LeadDesk Reviews & Ratings

4.7

Excellent

Based on 10 ratings & 6 reviews

Rating Distribution

Excellent

(4)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 1-6 out of 6

AP

Ankit P

10/23/23

5 out of 5

"Excellent sales tool with multiple features"

What do you like best about LeadDesk? It's an best software for sales process in your organisation , I am using it from last few months and It gives very good results . It increases our Closures. It's easy to use and I'm using it frequently , it have good. Features . What do you dislike about LeadDesk? Customer service is not up to the mark ,I hope you'll improve it . Apart from this it's perfect. What problems is LeadDesk solving and how is that benefiting you? It saves alot of time by ...

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AU

Anonymous User

09/07/23

2.5 out of 5

"Efficient and reliable solution"

What do you like best about LeadDesk? It has significantly streamlined out lead Management process. This software has proven it Self to be valued tool for our sales team, and I'm satisfied with the performance. What do you dislike about LeadDesk? Customer support response time his poor which is frustrating for business relying heavily on the software for their operations. And mobile apps latest update should be improved it's UI is not at all friendly. What problems is LeadDesk solving and ...

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VD

Vishaw D

08/11/22

4.5 out of 5

"One of the best sales tools I've ever used"

What do you like best about LeadDesk? This software makes 'sales call handling' very easy, because of its user-friendly interface, new users adopt this easily. With the help of its auto dialer mode, the caller can increase his call count and generate more revenue for the business. What do you dislike about LeadDesk? Although I like all its features, yes I would definitely like to say that its mobile functionality can be improved a bit more. With the increase in mobile functionality, users ...

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MT

Media T

11/19/20

4 out of 5

"Easy to use contact centre software - good value for money!"

What do you like best about LeadDesk? Easy to use for our agents and teamleders to get a useful overview of todays sales. What do you dislike about LeadDesk? Hard to make specific changes to different setups. What problems is LeadDesk solving and how is that benefiting you? Nice and simple journey from phone call to a payable customer.

MH

Martin H

11/18/20

5 out of 5

"Good reporting tools/good customer service(including key account mngrs)."

What do you like best about LeadDesk? The reporting tools are especially important to us because of the increasing need for insight and measurment of different KPIs and/or OKR. These are important factors to be competetive in the increasingly hyper-competetive climate that is direct sales. What do you dislike about LeadDesk? We have had some difficulties with low-sound and crackling due to servers issues. Nothing extraordinary. Recommendations to others considering LeadDesk: KPI, OKR's etc ...

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EW

Eric W

08/18/20

5 out of 5

"Excellent sales platform"

What do you like best about LeadDesk? It is easy to use and deploy in a desktop. There is ready and very supportive support team always ready to give assistance. Since we started using this platform we have won more customers and increased our sales volume. What do you dislike about LeadDesk? Great tool and it offers excellent services in sales and marketing. It is just fine no breakdown we have experienced so far. Recommendations to others considering LeadDesk: I highly recommend this ...

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