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7.4/10

Spot Score

Support Hub - Help Desk Software

Support Hub Alternatives and Competitors

Revolutionize customer support and improve communication.

Main Features

  • Live Chat
  • Knowledge Base
  • Ticket Management

Pricing

  • Starts from $19/Month, also offers free forever plan

  • Free Trial available

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List of the Top Support Hub alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.7/10

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 11 more

Pricing

Free Trial available

Starts from $14/User/Month when Billed Yearly, also offers free forever plan

9.2/10

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available, Try Now

Starts from $49/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Asset Management

  • Self Service Portal

+ 1 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

9.5/10

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 10 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.2/10

Spot Score

SupportBee - Help Desk Software

SupportBee

Effortlessly manage your customer support needs.

4.2

(3)

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Product Description

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes built-in email support for customers so they can communicate with users by email instead of relying on ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 10 more

Pricing

Free Trial available

Starts from $13/User/Month when Billed Yearly

9.4/10

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

4.3

(25)

Add to compare

Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 9 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

Desky

Desky

Streamline support with a smart phone solution.

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Product Description

Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single point of management. On-demand Dialer enables users to interact with system from anywhere in the world at ...

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Common Features

No common features

Unique Features

  • Organizational Charting

  • Meeting Room Booking

  • Mobile Booking

+ 2 more

Pricing

Desky offers custom pricing plan

8.1/10

Spot Score

EngageBay Helpdesk System - Help Desk Software

EngageBay Helpdesk System

Streamline support and solve issues faster

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Product Description

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 7 more

7.9/10

Spot Score

CRMdesk - Help Desk Software

CRMdesk

Streamline support, satisfy customers.

4.2

(2)

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Product Description

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...

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Common Features

  • Ticket Management

  • Knowledge Base

Unique Features

  • Multi-Channel Communication

  • Contract (SLA Management)

  • Community Forums

+ 3 more

Pricing

Free Trial available

8.3/10

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

1.8

(4)

Add to compare

Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

  • Social Media Integration

  • Multi-Channel Communication

  • Document Storage

+ 6 more

Pricing

Starts from $9/Month