7.4/10
Spot Score
Effortless customer service for ultimate satisfaction.
User Ratings
Main Features
Pricing
PhaseWare Tracker offers custom pricing plan
Free Trial available
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Add to compare
Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
8.8/10
Spot Score
Add to compare
Product Description
Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception to closure, prioritize the need of each request, assign tasks to users based on issue priority or ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Multi-Channel Communication
Macros (Templated Responses)
+ 11 more
Pricing
Starts from $69/User/Month
9.4/10
Spot Score
Add to compare
Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
8.4/10
Spot Score
Add to compare
Product Description
SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so user can do live monitored ticket activity, as well as access monitoring reports for the most important ...
Read moreCommon Features
No common features
Unique Features
Multi-Channel Communication
Customizable Branding
Ticket Management
+ 9 more
Pricing
Free Trial available
Starts from $20/User/Month
8.6/10
Spot Score
Add to compare
Product Description
Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble by keeping them in the loop with tickets and gives employees the ability to communicate better by grouping ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
Starts from $9.99/User/Month when Billed Yearly
8.8/10
Spot Score
Add to compare
Product Description
Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple support agents on different locations, chat with online customers and receive all incoming requests via email ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $9.99/Month when Billed Yearly
8.1/10
Spot Score
Add to compare
Product Description
Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large global enterprises, resulting in thousands of downloads every month. But open source projects, especially ...
Read moreCommon Features
Task Management
Unique Features
Ticket Management
Reports
Bug Assignment
+ 1 more
Pricing
Request Tracker offers custom pricing plan
9.8/10
Spot Score
Add to compare
Product Description
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...
Read moreCommon Features
Real-time Dashboard
Enriched Notifications
Incident Reporting
Unique Features
Auto-Assign (Incidents)
Incident Prioritization
Ticket Management
Pricing
Free Trial available, Try Now
Starts from $10
8.0/10
Spot Score
Add to compare
Product Description
Introducing Mission Manager - the ultimate solution for efficient emergency management. Our cloud-based software allows teams to streamline their operations and effectively manage personnel and asset records to keep up with equipment and maintenance schedules. With built-in collaboration tools, ...
Read moreCommon Features
Real-time Dashboard
Enriched Notifications
Incident Reporting
+ 1 more
Unique Features
Auto-Assign (Incidents)
Safety Management
Incident Prioritization
+ 1 more
Pricing
Free Trial available
Mission Manager offers custom pricing plan
7.8/10
Spot Score
Add to compare
Product Description
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read moreCommon Features
Real-time Dashboard
Enriched Notifications
Audit Trail
+ 2 more
Unique Features
Auto-Assign (Incidents)
Root-cause Diagnosis
Incident Prioritization
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $3.60/User/Month when Billed Yearly
Compare PhaseWare Tracker with alternatives
