Request Tracker

"Best Request Tracker app for enterprises!"

What do you like best about Request Tracker? Automating the request is one the best feature for tracking defects, enhancement and other things in organisation. Providing custom dashboard will help to organising thing easily. What do you dislike about Request Tracker? What I think that we could ask for is integration with different technologies like version control system. What problems is Request Tracker solving and how is that benefiting you? Tracking and automating request made easy for ...

"Request Tracker (RT) the ideal ticket-tracking solution for all IT teams and organizations"

What do you like best about Request Tracker? RT help the IT people to track and resolve problem and incident requests for all type of customers. RT offer three methods for interact with the system: - via GUI - via RESTful API - via e-Mail If you enable RT email-incoming feature, it's possible to open a ticket and respond to the ticket via e-Mail (this feature reduce the customers effort to integrate his ticketing systems in RT). The RT user interface is a clean and offer all typicals ...