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FCI CCM - Help Desk Software

FCI CCM

Transforming customer conversations for better CX.

3.8

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FCI CCM offers custom pricing plan

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What is FCI CCM?

FCI CCM provides a powerful platform to create and deploy targeted, personalized customer conversations via their choice of channels. This software boasts tools such as configurable rules-based offers, linked to the details of each transaction, plus data insights and visuals to help your business maximize customer experience and long-term strategies. Manage customer conversations across their entire lifecycle with FCI CCM and take your CX strategy to the next level.

Pricing

  • FCI CCM offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

FCI CCM software demo

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FCI CCM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

FCI CCM Pricing

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Free Trial

  • Not available

FCI CCM Pricing

  • FCI CCM offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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FCI CCM Support

Contact

+91 120 4787000

Customer Service

24/7 (Live rep)

Online

Location

Noida, India

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

FCI CCM is a Help Desk Software. FCI CCM offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to FCI CCM includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Little SaaS Communication.

Yes, FCI CCM provides API.

No, FCI CCM doesn't provide mobile app.

FCI CCM is located in Noida, India

FCI CCM offers Quotation Based pricing model

We don't have information regarding integrations of the FCI CCM as of now.

The starting price is not disclosed by FCI CCM. You can visit FCI CCM pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

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Researched by Rajat Gupta