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C2 ATOM - Service Desk Software

C2 ATOM

Streamline your service desk efficiency.

4.3

(53)
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Starts from $50/User/Month

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What is C2 ATOM?

C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user can focus on the most important thing: delighting customers. C2 was built with ease of use in mind, and allows to bring together multiple companies under one roof.

Pricing

  • Starts from $50/User/Month

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Installed - Windows

  • Installed - Mac

C2 ATOM software demo

View demo

C2 ATOM Pricing

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Free Trial

  • Not available

C2 ATOM Pricing

  • Starts from $50/User/Month

Pricing Model

  • Paid Plans (Subscription /Quotation Based )

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Disclaimer: Pricing information for C2 ATOM is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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C2 ATOM Reviews & Ratings

4.3

Very Good

Based on 53 ratings & 27 reviews

Rating Distribution

Excellent

(12)

Very Good

(14)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align with various business needs and ITSM processes. Users particularly value the platform's flexibility in creating personalized business rules and customizing ...Read more

C2 ATOM pros and cons

  • Easy to configure and customize, adapting well to different business needs and processes.

  • Efficient automation capabilities that optimize processes and increase productivity.

  • Flexibility in managing IT tickets as well as requests from various service departments.

  • Intuitive and user-friendly interface, making it accessible to a wide range of users.

  • Comprehensive solution with features like request management, automation, and KB articles.

  • Occasional performance issues with more than 1000 tickets open per day leading to slower response times.

  • Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities.

  • Overwhelming richness of features and customizations may be challenging for new users without sufficient support.

User Review

RM

Robert M

09/28/22

5 out of 5

"Facile à comprendre et très complet"

What do you like best about C2 ITSM? Comprend la réalité des TI pour une entreprise comme la notre What do you dislike about C2 ITSM?

AU

Anonymous User

09/27/22

4 out of 5

"C2ATOM"

What do you like best about C2 ITSM? Fast, easy to configure / Facile a configurer What do you dislike about C2 ITSM?

JB

Jean-François B

09/27/22

4.5 out of 5

"Good request management system with a touch of ITIL"

What do you like best about C2 ITSM? The simplicity of creating new requests type with a simple form creator. The creation of automation. The ...

Read more

DG

Denis G

09/26/22

4 out of 5

"The App is good. A little bit a lack of performance . More than 1000 ticket open/day."

What do you like best about C2 ITSM? Easy to configure for customizing. We have many BU with different process What do you dislike about C2 ITSM?

C2 ATOM Support

Contact

1-866-978-1200

Customer Service

Online

Location

Boisbriand, Canada

Reach out to C2 ATOM Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to C2 ATOM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk and Scopedesk.

Yes, C2 ATOM provides API.

No, C2 ATOM doesn't provide mobile app.

C2 ATOM is located in Boisbriand, Canada

C2 ATOM offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the C2 ATOM as of now.

The starting price of C2 ATOM is $50/User/Month

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Researched by Rajat Gupta