Streamline your service desk efficiency.
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Starts from $50/User/Month
C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align with various business needs and ITSM processes. Users particularly value the platform's flexibility in creating personalized business rules and customizing ...Read more
Easy to configure and customize, adapting well to different business needs and processes.
Efficient automation capabilities that optimize processes and increase productivity.
Flexibility in managing IT tickets as well as requests from various service departments.
Intuitive and user-friendly interface, making it accessible to a wide range of users.
Occasional performance issues with more than 1000 tickets open per day leading to slower response times.
Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities.
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Showing 1-10 out of 27
RM
Robert M
09/28/22
"Facile à comprendre et très complet"
What do you like best about C2 ITSM? Comprend la réalité des TI pour une entreprise comme la notre What do you dislike about C2 ITSM?
JB
Jean-François B
09/27/22
"Good request management system with a touch of ITIL"
What do you like best about C2 ITSM? The simplicity of creating new requests type with a simple form creator. The creation of automation. The possibility of creating KB articles for the users. Their support is great.
AU
Anonymous User
09/27/22
"C2ATOM"
What do you like best about C2 ITSM? Fast, easy to configure / Facile a configurer What do you dislike about C2 ITSM?
RL
Roxane L
09/26/22
"Bon outil ITSM qui s'améliore d'année en année"
What do you like best about C2 ITSM? La souplesse de l'outil et le service à la clientèle offert par l'équipe d'analystes et des techniciens. What do you dislike about C2 ITSM?
CM
Claude M
09/26/22
"Systme very adaptable"
What do you like best about C2 ITSM? That we can adapt C2 itsm to your need an our reality. What do you dislike about C2 ITSM?
DG
Denis G
09/26/22
"The App is good. A little bit a lack of performance . More than 1000 ticket open/day."
What do you like best about C2 ITSM? Easy to configure for customizing. We have many BU with different process What do you dislike about C2 ITSM?
SC
Stéphane c
09/22/22
"Application très versatile"
What do you like best about C2 ITSM? La possiblité de customiser le fonctionnement pour répondre à nos besoins. La simplicité d'utilisation du portail par les clients et la simplicité d'afficher les demandes comme nous le voulons pour les ressources.
MD
Marc-Andre D
09/22/22
"the software is efficient and easy to use"
What do you like best about C2 ITSM? The application is fully configurable and easy to configure. Each menu can be edited according to our needs. keyword research is also a strength of this application
AU
Anonymous User
09/22/22
"Good application but takes a time and good analysis for integration"
What do you like best about C2 ITSM? Processus management, intégrations with a lot of applications, more specifically with active directory What do you dislike about C2 ITSM?
AU
Anonymous User
09/21/22
"Very flexible ITSM Solution"
What do you like best about C2 ITSM? Personalization to fit business needs and ITSM processes What do you dislike about C2 ITSM?
