Compare C2 ATOM vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	C2 ATOM (27) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Starts from $50	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.3 (53)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$50	$10
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 53 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 12 Very Good 14 Good 1 Poor 0 Terible 0	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to configure and customize, adapting well to different business needs and processes. Efficient automation capabilities that optimize processes and increase productivity. Flexibility in managing IT tickets as well as requests from various service departments. Intuitive and user-friendly interface, making it accessible to a wide range of users. Comprehensive solution with features like request management, automation, and KB articles. Occasional performance issues with more than 1000 tickets open per day leading to slower response times. Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities. Overwhelming richness of features and customizations may be challenging for new users without sufficient support.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	No Customers information available.	Domino's Airbnb Square

Media and Screenshots

Screenshots	3 Screenshots	5 Screenshots
Videos	4 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira Service Desk offers Free Trial, but C2 ATOM does not.

C2 ATOM is designed for Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for C2 ATOM Starts at $50/User/Month whereas for Jira Service Desk Starts at $10One-Time Payment.

Some top alternatives to C2 ATOM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, TOPdesk, BoldDesk and Scopedesk.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare C2 ATOM vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

C2 ATOM

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure