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AlphaCX

Effortlessly engage and support your customers.

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Starts from $15/User/Month when Billed Yearly, also offers free forever plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is AlphaCX?

Affiliate Disclosure

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that support email, chats, WhatsApp, and Facebook, which makes it easy to stay confronted with customers. Furthermore, AlphaCX allows you to capture customer data using integrated feedback utilities, and the ability to export tickets in CSV and PDF format for greater regulatory compliance. In short, AlphaCX is the perfect all-in-one platform

Pricing

Starts from $15/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

AlphaCX software demo

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AlphaCX was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

AlphaCX Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Automated Routing

Contract (SLA Management)

Customizable Branding

Document Storage

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Macros (Templated Responses)

Multi-Channel Communication

Self Service Portal

Social Media Integration

Surveys & Feedback

Ticket Management

AlphaCX Pricing

Claim a Free Trial

Free Trial

Yes, It's available

AlphaCX Pricing

Starts from $15/User/Month when Billed Yearly
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Free Plan

3 Users
Live Chat
Facebook Messenger
Instagram DM
1000 Contact limit

Alpha Plan

WhatsApp Messaging
Facebook Messenger
Instagram Messaging
Email-to-ticket
Knowledge Base

Show more +

Enterprise

Includes features of Alpha plan, plus
Unlimited Users
Unlimited Contacts
API Integration
Team Structure

Show more +

Explore in-depth pricing

Screenshots of the AlphaCX Pricing Page

Disclaimer: Pricing information for AlphaCX is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for AlphaCX

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AlphaCX Reviews & Ratings

Rating Distribution

Excellent

(4)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Tina N

08/07/22

4.5 out of 5

"Alphacx is very good for businesses with large customer base"

What do you like best about AlphaCX? The conversations page of the application What do you dislike about AlphaCX?

Gerard E

08/07/22

5 out of 5

"Never leave a customer behind when it comes to sales and engagement."

What do you like best about AlphaCX? The fact that no customer was left behind when it comes to sales using the conversational inbox. What do you ...

Tina N

08/07/22

4.5 out of 5

"Alphacx is very good for businesses with large customer base"

What do you like best about AlphaCX? The conversations page of the application What do you dislike about AlphaCX?

Gerard E

08/07/22

5 out of 5

"Never leave a customer behind when it comes to sales and engagement."

What do you like best about AlphaCX? The fact that no customer was left behind when it comes to sales using the conversational inbox. What do you ...

View all Reviews

AlphaCX Customers

IBEDC

CardinalStone Registrars

KAYMASTERS

Paysync

Gift Hub

AlphaCX Integrations

MySQL

4.4

AlphaCX Support

Contact

+234 705 555 6383

Customer Service

24/7 (Live rep)

Online

Location

Lagos, Nigeria

Reach out to AlphaCX Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

AlphaCX is a Help Desk Software. AlphaCX offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to AlphaCX includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Desk360.

Yes, AlphaCX provides API.

No, AlphaCX doesn't provide mobile app.

AlphaCX is located in Lagos, Nigeria

AlphaCX offers Free Trial, Freemium, Subscription, Quotation Based pricing models

Yes, AlphaCX can integrate with

The starting price of AlphaCX is $15/User/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.