Agiloft

Efficient service desk solutions for small-to-midsize companies.

4.6

(55)

Add to compare

Agiloft offers custom pricing plan

Visit Website

Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Agiloft?

Affiliate Disclosure

Agiloft is the lightweight, secure, and affordable help desk software solution designed specifically to meet the needs of IT departments of small-to-midsize companies. With functionality that includes knowledge management, customer service tools, live chat, and smart phone support capabilities, Agiloft can efficiently manage all aspects of service desk operations.

Pricing

Agiloft offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Installed - Windows

Agiloft software demo

View demo

Agiloft Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

Agiloft Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Agiloft Pricing

Agiloft offers custom pricing plan
Offers free forever plan

Pricing Model

Free trial
Freemium
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

Free trial

Standard Integrations
Up to 5 power and 5 portal users
Timer based rules at 48 hour intervals
Contract Comparison
Contract Authoring

Show more +

Professional

Features of Free edition PLUS:
Standard Support
Minimum 5 power users
Timer based rules at 5 minute intervals
Phone support 7:30am to 8pm ET**

Show more +

Professional Extended

Features of Professional edition PLUS:
Multi-language support
Vendor portals
Employee portals
Customer portals

Show more +

Enterprise

Features of Professional Extended PLUS:
Open Integration APIs and scripting
Pre-built AI modules
In-house deployment option
Maximum Frequency of Timer-based Rules - 5 minutes

Show more +

Explore in-depth pricing

Free Agiloft Alternatives

Recommended

Zoho Desk

Efficient support for all your ...

9.7

Very Good

Visit website Compare Agiloft vs Zoho Desk

Recommended

Zendesk Support

Effortlessly manage customer ...

9.2

Very Good

Visit website Compare Agiloft vs Zendesk Support

Recommended

ManageEngine ServiceDesk Plus

Solving IT problems, keeping ...

Very Good

Visit website Compare Agiloft vs ManageEngine ServiceDesk Plus

Recommended

Freshservice

Streamline your support process ...

Very Good

Visit website Compare Agiloft vs Freshservice

Recommended

Freshdesk

Empower your support team to excel.

9.5

Very Good

Visit website Compare Agiloft vs Freshdesk

Recommended

Jitbit Helpdesk

Streamline customer support with ...

9.5

Very Good

Visit website Compare Agiloft vs Jitbit Helpdesk

Icertis Contract Management

Streamline your contracts with ease.

9.0

Very Good

Visit website Compare Agiloft vs Icertis Contract Management

Conga Contracts

Streamline, automate, and elevate ...

8.8

Very Good

Visit website Compare Agiloft vs Conga Contracts

Ironclad

Streamline your construction ...

9.8

Very Good

Visit website Compare Agiloft vs Ironclad

Agiloft Contract Management

Efficient contract management made

8.3

Visit website Compare Agiloft vs Agiloft Contract Management

View all Agiloft alternatives

Agiloft Reviews & Ratings

4.6

Excellent

Based on 55 ratings & 74 reviews

Rating Distribution

Excellent

(63)

Very Good

(8)

Good

(3)

Poor

(0)

Terible

(0)

User Review

Anonymous User

11/22/23

5 out of 5

"Customizable CLM"

What do you like best about Agiloft Contract Management Suite? Agiloft is very customizable to fit your needs. Every field, rule and integration is ...

Anonymous User

11/21/23

5 out of 5

"Contract Management System"

What do you like best about Agiloft Contract Management Suite? Agiloft Contract Management Suite has afforded us the opportunity to manage a vast ...

Heather D

11/20/23

5 out of 5

"A game changer! Agiloft has completely changed the way I do my job for the better"

What do you like best about Agiloft Contract Management Suite? Agiloft has helped me to organize my to-do list. Before I used to need to constantly ...

Michael L

10/12/23

5 out of 5

"A powerful end to end CLM tool that will transform your contract management processes"

What do you like best about Agiloft Contract Management Suite? Agiloft is highly configurable and offers the full spectrum of contract management ...

View all Reviews

Agiloft Support

Contact

+1 650-459-5637

Customer Service

Business Hours

Online

Location

Redwood City, California

Reach out to Agiloft Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Agiloft is a Help Desk Software. Agiloft offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Agiloft includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and Leeway.

Yes, Agiloft provides API.

No, Agiloft doesn't provide mobile app.

Agiloft is located in Redwood City, California

Agiloft offers Free Trial, Freemium, Quotation Based pricing models

We don't have information regarding integrations of the Agiloft as of now.

The starting price is not disclosed by Agiloft. You can visit Agiloft pricing page to get the latest pricing.

Researched by Rajat Gupta