20 Best Speech Analytics Software for SMBs in January 2025

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List of the Best Speech Analytics Software For Small Business as of January 2025

Awaken Conversations

Transform conversations into customer satisfaction.

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5.0

(4)

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Product Description

Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest details of each call, giving insight into customer needs and emotions. By using speech and voice analytics, ...

Pricing

Free Trial available

Awaken Conversations offers custom pricing plan

VoiceBase

Unleash the power of voice with AI.

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5.0

(1)

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Product Description

VoiceBase is an advanced speech analytics tool designed to help businesses make sense of their customer interactions data. Powered by artificial intelligence, this software can accurately detect customer sentiments in their voices. With the use of Intelligence and Natural Language Processing ...

Pricing

VoiceBase offers custom pricing plan

Enthu.ai

Turning conversations into valuable insights.

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4.9

(36)

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Product Description

.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversations, Enthu.ai helps drive revenue, improve operational efficiency, and ...

Pricing

Free Trial available, Try Now

Starts from $45/User/Month

Cognitive View

Transforming compliance and customer experiences.

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4.8

(3)

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Product Description

Cognitive View is a cutting-edge communication and collaboration monitoring software that provides invaluable insights and overviews for your business. Founded in 2018, it combines artificial intelligence and regulatory compliance expertise to offer a customer-centric solution for conduct risk ...

Pricing

Free Trial available

Cognitive View offers custom pricing plan

Observe.AI

Power up your contact center with AI efficiency.

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4.5

(197)

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Product Description

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience ...

Pricing

Observe.AI offers custom pricing plan

Tethr

Unlock the voice of your customers with AI.

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4.5

(75)

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Product Description

Tethr is a cutting-edge Communications Intelligence Platform powered by AI. It offers valuable insights to top enterprises that prioritize the Voice of the Customer. Tethr prioritizes data safety and adheres to a wide range of global standards and regulations such as ISO, NIST, PCI, HIPAA, and ...

Pricing

Tethr offers custom pricing plan

CallMiner Eureka

Unleash AI-powered insights and optimize customer engagement.

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4.4

(186)

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Product Description

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer interactions with its cloud-based technology. It also provides advanced features such as sentiment and dialog ...

Pricing

CallMiner Eureka offers custom pricing plan

Verint Speech Analytics

Empower your contact center with data-driven insights.

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4.1

(50)

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Product Description

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert countless calls into valuable data and gain valuable insights for enhancing customer experiences. From ...

Pricing

Verint Speech Analytics offers custom pricing plan

VoiceType

Effortless writing, with the power of your voice.

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Product Description

Experience the magic of VoiceType, your ultimate writing companion that revolutionizes the way you craft emails. Say goodbye to the days of struggling to find the right words while typing, as VoiceType empowers you with a powerful AI directly in your browser. This innovative tool is like having ...

Pricing

Free Trial available

VoiceType offers custom pricing plan

Overdub

Transform and elevate your audio effortlessly.

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Product Description

Looking to transform your audio recordings without the hassle of re-recording? Meet Overdub - the ultimate solution for anyone aiming to enhance the quality of their audio content effortlessly. Overdub leverages cutting-edge AI voice cloning technology, allowing users to swiftly rectify errors ...

Pricing

Starts from $12.00/user / month when Billed Yearly, also offers free forever plan

Voxxio

Transform ideas into stunning visuals with AI.

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Product Description

Introducing Voxxio, the innovative solution that allows users to effortlessly transform their verbal concepts into captivating visual storyboards, simply by leveraging the power of artificial intelligence (AI). Whether you're an entrepreneur, marketer, or creative specialist seeking to impress ...

Pricing

Free Trial available, Try Now

Starts from $15.00/month when Billed Yearly, also offers free forever plan

CallZen

Transforming customer service with AI-driven insights.

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Product Description

Introducing CallZen, the premier AI Contact Center Solution designed to revolutionize the way businesses operate. With the tagline "Top AI Contact Center Solution," CallZen embodies a groundbreaking approach to conversational intelligence, poised to reshape the business landscape. Our primary ...

Pricing

CallZen offers custom pricing plan

Inteliconvo

Uncover hidden insights and drive business growth.

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Product Description

Inteliconvo is a cutting-edge AI-powered platform that revolutionizes speech analysis and automation. It is designed to empower businesses and organizations by uncovering invaluable insights from customer conversations that might otherwise go unnoticed. With Inteliconvo, every single customer ...

Pricing

Inteliconvo offers custom pricing plan

Cogito Dialog

Empowering customer-focused conversations with emotional intelligence.

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Product Description

Introducing Cogito Dialog, where Emotional Intelligence Software meets cutting-edge technology. Cogito Dialog is a revolutionary contact center AI solution that leverages advanced algorithms to analyze an extensive range of conversational cues and behaviors in real-time. By offering live ...

Pricing

Cogito Dialog offers custom pricing plan

Clarity Hub

Unleash the power of customer feedback with Clarity Hub.

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Product Description

Introducing Clarity Hub, a cutting-edge customer interview software designed for businesses seeking to streamline their evaluation process and enhance decision-making. With Clarity Hub, you can effortlessly consolidate all client feedback data, allowing for efficient organization, analysis, and ...

Pricing

Free Trial available

Clarity Hub offers custom pricing plan

Poised

Master interviews with intelligent communication.

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Product Description

Poised is the ultimate AI-powered communication assistant, assisting you to ace your upcoming interviews. By using advanced Artificial Intelligence, it provides real-time feedback on word choice, energy, emphasis, clarity, and more. Private & secure, Poised has become an indispensable tool in ...

Pricing

Starts from $24/Month, also offers free forever plan

Picovoice

Transform audio into insights with Picovoice.

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Product Description

Picovoice is the efficient and cost-effective solution for transforming your audio into transcription and other useful insights. It merges cloud-based speech recognition and on-device ASR to deliver top-level performance while reducing costs. Leverage domain-specific models to optimize ...

Pricing

Free Trial available, Try Now

Starts from $899/Month, also offers free forever plan

Record

Streamline user issues and optimize workflow with Record.

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Add to compare

Product Description

Introducing Record - an efficient productivity tool to quickly detect user issues and provide easy solutions. It consolidates necessary data in one spot, which makes toggling widgets on the product and sharing data with internal teams, such as product and R&D teams, a breeze. Record takes ...

Pricing

Free Trial available, Try Now

Starts from $1,300 when Billed Monthly, also offers free forever plan

Floatbot

Empower insurance with conversational AI.

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Add to compare

Product Description

Floatbot is an innovative conversational AI suite designed specifically for insurance carriers, agencies, and brokers. It offers AI-powered Chatbot and Voicebot solutions to drive digital sales of insurance by 150% and reduce customer support costs by 40%. This omni-channel and multilingual ...

Pricing

Free Trial available, Try Now

Floatbot offers custom pricing plan

Allo-Media

Transforming customer calls into game-changing insights.

Request a Quote

Add to compare

Product Description

Allo-Media is revolutionizing the way businesses handle customer calls with its advanced AI platform. With features like Call Tracking, Automatic Natural Language Recognition, and Speech Analytics, Allo-Media makes it easy for you to turn customer calls into actionable insights. This powerful ...

Pricing

Allo-Media offers custom pricing plan

Best Speech Analytics Software For Small Business

Awaken Conversations

Transform conversations into customer satisfaction.

Awaken Conversations is a powerful platform that helps client companies analyze their customer conversations and queries. Through its advanced analytics, it can identify even the smallest details of each call, giving insight into customer needs and emotions. By using speech and voice analytics, ...

VoiceBase

Unleash the power of voice with AI.

VoiceBase is an advanced speech analytics tool designed to help businesses make sense of their customer interactions data. Powered by artificial intelligence, this software can accurately detect customer sentiments in their voices. With the use of Intelligence and Natural Language Processing ...

Enthu.ai

Turning conversations into valuable insights.

.Enthu.ai, a powerful conversation intelligence software, utilizes artificial intelligence to provide businesses with valuable insights into their customer conversations. By monitoring 100% of phone and video conversations, Enthu.ai helps drive revenue, improve operational efficiency, and ...

Cognitive View

Transforming compliance and customer experiences.

Cognitive View is a cutting-edge communication and collaboration monitoring software that provides invaluable insights and overviews for your business. Founded in 2018, it combines artificial intelligence and regulatory compliance expertise to offer a customer-centric solution for conduct risk ...

Observe.AI

Power up your contact center with AI efficiency.

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience ...

Tethr

Unlock the voice of your customers with AI.

Tethr is a cutting-edge Communications Intelligence Platform powered by AI. It offers valuable insights to top enterprises that prioritize the Voice of the Customer. Tethr prioritizes data safety and adheres to a wide range of global standards and regulations such as ISO, NIST, PCI, HIPAA, and ...

CallMiner Eureka

Unleash AI-powered insights and optimize customer engagement.

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer interactions with its cloud-based technology. It also provides advanced features such as sentiment and dialog ...

Verint Speech Analytics

Empower your contact center with data-driven insights.

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert countless calls into valuable data and gain valuable insights for enhancing customer experiences. From ...

VoiceType

Effortless writing, with the power of your voice.

Experience the magic of VoiceType, your ultimate writing companion that revolutionizes the way you craft emails. Say goodbye to the days of struggling to find the right words while typing, as VoiceType empowers you with a powerful AI directly in your browser. This innovative tool is like having ...

Overdub

Transform and elevate your audio effortlessly.

Looking to transform your audio recordings without the hassle of re-recording? Meet Overdub - the ultimate solution for anyone aiming to enhance the quality of their audio content effortlessly. Overdub leverages cutting-edge AI voice cloning technology, allowing users to swiftly rectify errors ...

Voxxio

Transform ideas into stunning visuals with AI.

Introducing Voxxio, the innovative solution that allows users to effortlessly transform their verbal concepts into captivating visual storyboards, simply by leveraging the power of artificial intelligence (AI). Whether you're an entrepreneur, marketer, or creative specialist seeking to impress ...

CallZen

Transforming customer service with AI-driven insights.

Introducing CallZen, the premier AI Contact Center Solution designed to revolutionize the way businesses operate. With the tagline "Top AI Contact Center Solution," CallZen embodies a groundbreaking approach to conversational intelligence, poised to reshape the business landscape. Our primary ...

Inteliconvo

Uncover hidden insights and drive business growth.

Inteliconvo is a cutting-edge AI-powered platform that revolutionizes speech analysis and automation. It is designed to empower businesses and organizations by uncovering invaluable insights from customer conversations that might otherwise go unnoticed. With Inteliconvo, every single customer ...

Cogito Dialog

Empowering customer-focused conversations with emotional intelligence.

Introducing Cogito Dialog, where Emotional Intelligence Software meets cutting-edge technology. Cogito Dialog is a revolutionary contact center AI solution that leverages advanced algorithms to analyze an extensive range of conversational cues and behaviors in real-time. By offering live ...

Clarity Hub

Unleash the power of customer feedback with Clarity Hub.

Introducing Clarity Hub, a cutting-edge customer interview software designed for businesses seeking to streamline their evaluation process and enhance decision-making. With Clarity Hub, you can effortlessly consolidate all client feedback data, allowing for efficient organization, analysis, and ...

Poised

Master interviews with intelligent communication.

Poised is the ultimate AI-powered communication assistant, assisting you to ace your upcoming interviews. By using advanced Artificial Intelligence, it provides real-time feedback on word choice, energy, emphasis, clarity, and more. Private & secure, Poised has become an indispensable tool in ...

Picovoice

Transform audio into insights with Picovoice.

Picovoice is the efficient and cost-effective solution for transforming your audio into transcription and other useful insights. It merges cloud-based speech recognition and on-device ASR to deliver top-level performance while reducing costs. Leverage domain-specific models to optimize ...

Record

Streamline user issues and optimize workflow with Record.

Introducing Record - an efficient productivity tool to quickly detect user issues and provide easy solutions. It consolidates necessary data in one spot, which makes toggling widgets on the product and sharing data with internal teams, such as product and R&D teams, a breeze. Record takes ...

Floatbot

Empower insurance with conversational AI.

Floatbot is an innovative conversational AI suite designed specifically for insurance carriers, agencies, and brokers. It offers AI-powered Chatbot and Voicebot solutions to drive digital sales of insurance by 150% and reduce customer support costs by 40%. This omni-channel and multilingual ...

Allo-Media

Transforming customer calls into game-changing insights.

Allo-Media is revolutionizing the way businesses handle customer calls with its advanced AI platform. With features like Call Tracking, Automatic Natural Language Recognition, and Speech Analytics, Allo-Media makes it easy for you to turn customer calls into actionable insights. This powerful ...

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