Verint Speech Analytics

Empower your contact center with data-driven insights.

4.1

(16)

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Verint Speech Analytics offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Verint Speech Analytics?

Affiliate Disclosure

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert countless calls into valuable data and gain valuable insights for enhancing customer experiences. From transcribing calls to analyzing them, this cutting-edge technology empowers businesses to optimize their contact center performance and drive productivity. Watch as Verint Speech Analytics uncovers key customer behaviors and patterns, enabling you to make informed decisions and deliver the best service possible. Transform your contact center with Verint Speech Analytics and take your customer interactions to the next level.

Pricing

Verint Speech Analytics offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Verint Speech Analytics software demo

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Verint Speech Analytics Features

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Features Score:

Compliance Management

API Access Management

Call Recording

Speech to Text

Predictive Analytics

Verint Speech Analytics Pricing

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Free Trial

Not available

Verint Speech Analytics Pricing

Verint Speech Analytics offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Verint Speech Analytics

Enhance contact center performance with insights to reduce agent handle time and repeat calls
Discover customer insights regarding satisfaction, business issues, competitive intelligence and marketing campaigns
Reduce churn by discovering root cause and predicting at-risk customers via your contact center recordings
Improve your quality monitoring by reviewing large samples and specific call types
AI-driven conversational themes

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Disclaimer: Pricing information for Verint Speech Analytics is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Free Verint Speech Analytics Alternatives

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Speechmate

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Saketa SharePoint Migrator

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Verint Speech Analytics Reviews & Ratings

4.1

Very Good

Based on 16 ratings & 50 reviews

Rating Distribution

Excellent

(30)

Very Good

(12)

Good

(8)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its accuracy in transcription and the ability to easily identify call drivers and customer concerns, enhancing overall customer experience. The tool's capability to uncover ...Read more

Verint Speech Analytics pros and cons

Easy to use interface with good navigation and transcription accuracy.
Quick access to information for process improvement and policy studies.
Ability to uncover insights easily, aiding various business units.
Helpful in identifying customer experience issues for improvement.
Powerful tool for searching keywords and making data-driven decisions.

Complexity of features may be challenging for new users without support.
Limited app and connector options in the Marketplace for enhanced functionalities.

User Review

Stephanie C

12/19/23

5 out of 5

"Finding things you never knew you needed"

What do you like best about Verint Speech Analytics? I love how easy SA is to use! The UI is easy and to navigate. The transcription accuracy was good ...

Nicole G

06/14/23

5 out of 5

"Unlock Ultimate Insights"

What do you like best about Verint Speech Analytics? Using Verint Speech can help you uncover problems in your customers experience that were ...

Myk M

06/14/23

4 out of 5

"Capture quick data"

What do you like best about Verint Speech Analytics? We can easily grab the information needed for process improvement. We can also do quick studies ...

Myk M

06/14/23

4 out of 5

"Capture quick data"

What do you like best about Verint Speech Analytics? We can easily grab the information needed for process improvement. We can also do quick studies ...

View all Reviews

Verint Speech Analytics Customers

DHL

BMO

Carnival

Sutherland Global

New York Life

Holland America Line

FPL

Verint Speech Analytics Support

Contact

1 (800) 483-7468

Customer Service

Online

Location

Melvile, Newyork

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Verint Speech Analytics is a Speech Analytics Software. Verint Speech Analytics offers API Access Management, Audio, CRM, Call Recording, Call Monitoring and many more functionalities.

Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech and Saketa SharePoint Migrator.

Yes, Verint Speech Analytics provides API.

No, Verint Speech Analytics doesn't provide mobile app.

Verint Speech Analytics is located in Melvile, Newyork

Verint Speech Analytics offers Quotation Based pricing model

We don't have information regarding integrations of the Verint Speech Analytics as of now.

The starting price is not disclosed by Verint Speech Analytics. You can visit Verint Speech Analytics pricing page to get the latest pricing.

Researched by Rajat Gupta