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Compare Verint Speech Analytics vs SmartSpeech

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Verint Speech Analytics - Speech Analytics Software

Verint Speech Analytics

(50)
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SmartSpeech - Speech Analytics Software

SmartSpeech

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Overview
Affiliate Disclosure

Description

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

SmartSpeech is a cutting-edge speech analytics software designed for contact centers. With top-notch analytics capabilities, it organizes data into various dimensions and measurements, ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.1

(16)
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Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageverint-speech-analytics pricing

        Pricing information not available

        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        Get Quote

        User Reviews

        User Ratings

        4.1

        (based on 16 reviews)

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        30

        Very Good

        12

        Good

        8

        Poor

        0

        Terible

        0

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        • Easy to use interface with good navigation and transcription accuracy.

        • Quick access to information for process improvement and policy studies.

        • Ability to uncover insights easily, aiding various business units.

        • Helpful in identifying customer experience issues for improvement.

        • Powerful tool for searching keywords and making data-driven decisions.

        • Complexity of features may be challenging for new users without support.

        • Limited app and connector options in the Marketplace for enhanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers
        DHL

        DHL

        BMO

        BMO

        Carnival

        Carnival

        No Customers information available.

        Media and Screenshots

        Screenshots
        verint

        2 Screenshots

        SmartSpeech Updates

        2 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Alternatives

        Alternatives
        NeoSound Intelligence - Speech Analytics Software
        NeoSound Intelligence
        VoiceBase - Speech Analytics Software
        VoiceBase

        5

        Castel Explore - Speech Analytics Software
        Castel Explore
        NeoSound Intelligence - Speech Analytics Software
        NeoSound Intelligence
        VoiceBase - Speech Analytics Software
        VoiceBase

        5

        Verint Speech Analytics - Speech Analytics Software
        Verint Speech Analytics

        4.1

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Verint Speech Analytics nor SmartSpeech offers a free trial.

        Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        SmartSpeech is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Verint Speech Analytics and SmartSpeech are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

        Some top alternatives to SmartSpeech includes NeoSound Intelligence, VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, Contexta360, Speechmate and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA