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Castel Explore - Speech Analytics Software

Castel Explore

Enhance CX and streamline performance with Castel Explore.

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Castel Explore offers custom pricing plan

What is Castel Explore?

Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client interactions and streamline the post-call review process. Its user-friendly post-call evaluation feature provides clear and comprehensive insights into client interactions. With automated voice transcription, you can easily track and analyze key phrases like "repeatedly called," "unacceptable," or "cancel account" to identify performance trends and compliance issues. This solution also offers a search option to quickly find relevant terms and phrases related to your customer lifecycle. With Castel Communications, you can achieve operational milestones through proactive compliance and actionable data. Their multi-channel solutions, including predictive dialing and speech analytics, help optimize communication touchpoints for contact

Pricing

  • Castel Explore offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Software demo

View demo

Castel Explore Pricing

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Free Trial

  • Not available

Castel Explore Pricing

  • Castel Explore offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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Castel Explore Media

Castel Explore Support

Contact

+1 800-657-8215

Customer Service

Online

Location

New York City, New York

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

No, Castel Explore doesn't provide API.

No, Castel Explore doesn’t provide mobile app.

Castel Explore is located in New York City, New York

Castel Explore offers Quotation Based pricing model

We don't have information regarding integrations of the Castel Explore as of now.