Compare Castel Explore vs Voyc

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Castel Explore Get Quote Get Quote	Voyc Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Castel Explore is an advanced software designed to enhance your contact center's customer experience and performance. It offers transcribed speech analytics to accurately document client ... Read More	Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
User Ratings
	Get Quote	Get Quote

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business	Large Enterprises Small Business Medium Business
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Rating Distribution	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	Voyc has garnered positive feedback over the past 12 months, with users praising its customer-centric approach and user-friendly interface. The software's ability to streamline call monitoring ...Read more
Pros and Cons		Customer-centric approach, willingness to go the extra mile for clients. User-friendly interface, simple script building, and accurate call grading. Supportive team that listens to customer feedback and continuously improves the offering. Exceptional accessibility for call monitoring and coaching, with real-time call transcript access. Efficient call monitoring and vulnerability identification, saving time and increasing compliance. Need for improvements in call organization (e.g., sorting calls into folders). Inaccuracies in transcript, occasional system slowness, and limited feature development speed. Challenges in accurately grading calls in different languages and tracking graded calls.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	Momentum Standard bank sanlam

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Dialpad Contact Center 4.5 Provana Speech Analytics NeoSound Intelligence	NeoSound Intelligence VoiceBase 5 Observe.AI 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Castel Explore nor Voyc offers a free trial.

Castel Explore is designed for Large Enterprises, Medium Business and Small Business.

Voyc is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Castel Explore and Voyc are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Castel Explore includes Dialpad Contact Center, Provana Speech Analytics, NeoSound Intelligence, VoiceBase, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Voyc and Saketa SharePoint Migrator.

Some top alternatives to Voyc includes NeoSound Intelligence, VoiceBase, Observe.AI, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Floatbot and Saketa SharePoint Migrator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Castel Explore vs Voyc

Castel Explore

Voyc

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure