Power up your contact center with AI efficiency.
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Observe.AI offers custom pricing plan
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Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, enhancing agent performance and automating mundane tasks to boost profitability and retention. Experience operational efficiency at scale with streamlined processes and an in-depth analysis of customer interactions for better experiences and optimized agent performance. Say goodbye to roadblocks hindering one-call sales closures, as Observe.AI offers valuable insights on improving conversion rates. With impeccable control over data security and compliance, it turns every customer interaction into valuable analytics. Maximize productivity with AI-driven assessments and feedback mechanism, transforming customer touchpoints into learning opportunities.
Observe.AI offers custom pricing plan
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Observe.AI has not given any software demo yet
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Observe.AI Pricing
Observe.AI offers custom pricing plan
Pricing Model
Paid Plans (Quotation Based )
Expert's Review generated by AI
Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback provision. The ability to pinpoint specific areas for improvement, download calls, and integrate with other systems is lauded. While some users mention minor drawbacks like ...Read more
Observe.AI pros and cons
Provides comprehensive breakdown of call aspects for coaching and meetings.
Advanced intelligence for call analysis, including specific word searches.
User-friendly interface that is easy to navigate and share data.
Constantly monitors agent work to enhance coaching and service quality.
Enables coaching on specific behaviors and multiple topics efficiently.
System still needs to recognize Spanish for broader customer coverage.
Training AI can be time-consuming before full functionality.
Challenges in recording calls promptly, preference for instant recordings.
User Review
AR
Asim R
05/23/24
"OAI BEST Intelligence. Best tool to Pin point your areas of Improvement"
What do you like best about Observe.AI? In OAI under the Section Score Card, it breaks down all the aspects of a call into catagories that you can ...
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AU
Anonymous User
02/13/24
"Observe .AI"
What do you like best about Observe.AI? The ease of the program. It's very user-friendly. What do you dislike about Observe.AI? The retraction and ...
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SB
Samuel B
12/28/23
"An easy solution for QA."
What do you like best about Observe.AI? It's always rating the agents' work, and showing tendencies over time, to provide effective coaching. What do ...
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JP
Jose Pablo C
10/20/23
"It is a very useful tool as it shows us a lot of valuable information."
What do you like best about Observe.AI? The tool give us a lot of valuable and important informartion, information we use to improve our produtivity ...
Read more
Customer Service
Online
Location
San Francisco, California
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase and Oxus.AI.
No, Observe.AI doesn't provide API.
No, Observe.AI doesn't provide mobile app.
Observe.AI is located in San Francisco, California
Observe.AI offers Quotation Based pricing model
The starting price is not disclosed by Observe.AI. You can visit Observe.AI pricing page to get the latest pricing.
Researched by Rajat Gupta
