Compare Observe.AI vs NeoSound Intelligence

Overview

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	Observe.AI (197) Get Quote Get Quote	NeoSound Intelligence Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More	NeoSound Intelligence is an innovative voice analytics tool designed specifically for call centers to improve customer interactions. With advanced features, it helps quality managers ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4.5 (123)
	Get Quote	Get Quote

Software Demo

Demo	View demo	NeoSound Intelligence has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business	Large Enterprises Small Business Medium Business
Platforms Supported	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android	Browser Based (Cloud) Browser Based (Cloud) Mobile - Android
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 123 reviews)	No reviews available for the product
Rating Distribution	Excellent 158 Very Good 34 Good 4 Poor 1 Terible 0	No reviews available for the product
Expert's Review generated by AI	Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more	No Expert ai Review available for the product
Pros and Cons	Provides comprehensive breakdown of call aspects for coaching and meetings. Advanced intelligence for call analysis, including specific word searches. User-friendly interface that is easy to navigate and share data. Constantly monitors agent work to enhance coaching and service quality. Enables coaching on specific behaviors and multiple topics efficiently. System still needs to recognize Spanish for broader customer coverage. Training AI can be time-consuming before full functionality. Challenges in recording calls promptly, preference for instant recordings.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Media and Screenshots

Videos	1 Videos	No videos available.

Alternatives

Alternatives	Sales.AI 4.3 Enthu.ai 4.9 NeoSound Intelligence	VoiceBase 5 Verint Speech Analytics 4.1 Awaken Conversations 5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Observe.AI nor NeoSound Intelligence offers a free trial.

Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

NeoSound Intelligence is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Observe.AI and NeoSound Intelligence are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

Some top alternatives to NeoSound Intelligence includes VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, SmartSpeech, Oxus.AI, Voyc and Saketa SharePoint Migrator.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Observe.AI vs NeoSound Intelligence

Observe.AI

NeoSound Intelligence

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure