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Verint Speech Analytics offers custom pricing plan
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SC
Stephanie C
12/19/23
"Finding things you never knew you needed"
What do you like best about Verint Speech Analytics? I love how easy SA is to use! The UI is easy and to navigate. The transcription accuracy was good and is now even better in the cloud with DaVinci. We use SA to find our call drivers and customer experience concerns quickly. We use our category information daily and reports daily and weekly. Adding other AORs to the SA implementation is easy and able to do without vendor assistance.
AU
Anonymous User
06/14/23
"Speech Analytics"
What do you like best about Verint Speech Analytics? I like that speech allows for quick achievable insights, not just by analysts but for other business units. That visibility helps others communicate what categories are useful for the business so that we can build them.
NG
Nicole G
06/14/23
"Unlock Ultimate Insights"
What do you like best about Verint Speech Analytics? Using Verint Speech can help you uncover problems in your customers experience that were previously undetected. What do you dislike about Verint Speech Analytics?
MM
Myk M
06/14/23
"Capture quick data"
What do you like best about Verint Speech Analytics? We can easily grab the information needed for process improvement. We can also do quick studies on new policies that are put in place. Report functions are user-friendly.
MM
Myk M
06/14/23
"Capture quick data"
What do you like best about Verint Speech Analytics? We can easily grab the information needed for process improvement. We can also do quick studies on new policies that are put in place. Report functions are user-friendly.
CM
Christopher M
06/13/23
"Speech Analytics to tell a Quality Story"
What do you like best about Verint Speech Analytics? The ability to search keywords in interactions to tell a story of what is really happening in the ecosystem. This data can be used to make data-driven decisions.
AU
Anonymous User
06/13/23
"Road to speech"
What do you like best about Verint Speech Analytics? Accuracy of transcriptions works well for PCI compliance What do you dislike about Verint Speech Analytics?
OS
Oscar S
06/13/23
"Great solution!"
What do you like best about Verint Speech Analytics? The framework for create New searchs or categorize What do you dislike about Verint Speech Analytics?
AM
Ana M
06/13/23
"Selling Analytics"
What do you like best about Verint Speech Analytics? Its a powerful tool and intuitive for the clientes, demos result very attractive for clients What do you dislike about Verint Speech Analytics?
MD
Matt D
06/13/23
"You Gotta Get the Speech Analytics"
What do you like best about Verint Speech Analytics? It helps locate the needle in the haystack. What do you dislike about Verint Speech Analytics?
