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Compare Verint Speech Analytics vs NeoSound Intelligence

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Overview

Description

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

NeoSound Intelligence is an innovative voice analytics tool designed specifically for call centers to improve customer interactions. With advanced features, it helps quality managers ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.1

(16)
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Software Demo

Demo

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NeoSound Intelligence has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        30

        Very Good

        12

        Good

        8

        Poor

        0

        Terible

        0

        No reviews available for the product

        Expert's Review generated by AI

        Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use interface with good navigation and transcription accuracy.

        • Quick access to information for process improvement and policy studies.

        • Ability to uncover insights easily, aiding various business units.

        • Helpful in identifying customer experience issues for improvement.

        • Powerful tool for searching keywords and making data-driven decisions.

        • Complexity of features may be challenging for new users without support.

        • Limited app and connector options in the Marketplace for enhanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        DHL

        DHL

        BMO

        BMO

        Carnival

        Carnival

        No Customers information available.

        Media and Screenshots

        Screenshots
        verint

        2 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Verint Speech Analytics nor NeoSound Intelligence offers a free trial.

        Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        NeoSound Intelligence is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Verint Speech Analytics and NeoSound Intelligence are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

        Some top alternatives to NeoSound Intelligence includes VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, SmartSpeech, Oxus.AI, Voyc and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].