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Compare Verint Speech Analytics vs VoiceBase

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VoiceBase - Speech Analytics Software
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Overview

Description

Experience exceptional customer engagement with Verint Speech Analytics, the leading software for streamlining contact center operations. Harness the power of this advanced tool to convert ... Read More

VoiceBase is an advanced speech analytics tool designed to help businesses make sense of their customer interactions data. Powered by artificial intelligence, this software can accurately ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.1

(16)
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageverint-speech-analytics pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        30

        Very Good

        12

        Good

        8

        Poor

        0

        Terible

        0

        Excellent

        1

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Verint Speech Analytics has garnered admiration for its user-friendly interface, enabling quick access to valuable insights for process improvement and policy studies. Users appreciate its ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use interface with good navigation and transcription accuracy.

        • Quick access to information for process improvement and policy studies.

        • Ability to uncover insights easily, aiding various business units.

        • Helpful in identifying customer experience issues for improvement.

        • Powerful tool for searching keywords and making data-driven decisions.

        • Complexity of features may be challenging for new users without support.

        • Limited app and connector options in the Marketplace for enhanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers
        DHL

        DHL

        BMO

        BMO

        Carnival

        Carnival

        No Customers information available.

        Media and Screenshots

        Screenshots
        verint

        2 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Verint Speech Analytics nor VoiceBase offers a free trial.

        Verint Speech Analytics is designed for Large Enterprises, Medium Business and Small Business.

        VoiceBase is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Verint Speech Analytics and VoiceBase are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Verint Speech Analytics includes NeoSound Intelligence, VoiceBase, Castel Explore, SmartSpeech, Speechmate, Voyc, Whipnote and Saketa SharePoint Migrator.

        Some top alternatives to VoiceBase includes CanString Analyzer, Enthu.ai, NeoSound Intelligence, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Whipnote and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].