Overview of Neuraswitch RedaXion

Introducing Neuraswitch RedaXion, a powerful speech analytics platform that utilizes AI and Voice Data to enhance contact center efficiency. With its innovative Intelligent Redaction feature, enterprises can effortlessly scrub and replace sensitive information like PCI, PII, and PHI to maintain compliance. This software offers numeric redaction, targeting and removing identifiable numbers, and targeted redaction for specific keywords. Customized redaction scripts can be tailored to meet individual customer needs through bespoke Redaction. But it doesn't stop there - Neuraswitch RedaXion also allows for complete configuration, giving companies the control to remove any sensitive data. Stay compliant with GDPR and HIPAA by seamlessly erasing sensitive data from live interactions, recordings, and transcriptions across all communication