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Compare Neuraswitch RedaXion vs Voyc

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Voyc - Speech Analytics Software
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Overview

Description

Introducing Neuraswitch RedaXion, a powerful speech analytics platform that utilizes AI and Voice Data to enhance contact center efficiency. With its innovative Intelligent Redaction ... Read More

Voyc, a cutting-edge speech analytics software powered by AI, is the ultimate solution for regulated organizations. It enables them to effortlessly monitor 100% of their contact center ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
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      Pricing Page

      Pricing information not available

      Pricing information not available

      Other Details

      Organization Types supported
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      Platforms Supported
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Voyc has garnered positive feedback over the past 12 months, with users praising its customer-centric approach and user-friendly interface. The software's ability to streamline call monitoring ...Read more

      Pros and Cons
      • Customer-centric approach, willingness to go the extra mile for clients.

      • User-friendly interface, simple script building, and accurate call grading.

      • Supportive team that listens to customer feedback and continuously improves the offering.

      • Exceptional accessibility for call monitoring and coaching, with real-time call transcript access.

      • Efficient call monitoring and vulnerability identification, saving time and increasing compliance.

      • Need for improvements in call organization (e.g., sorting calls into folders).

      • Inaccuracies in transcript, occasional system slowness, and limited feature development speed.

      • Challenges in accurately grading calls in different languages and tracking graded calls.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Momentum

      Momentum

      Standard bank

      Standard bank

      sanlam

      sanlam

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      1 Videos

      video-0

      2 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Neuraswitch RedaXion nor Voyc offers a free trial.

      Neuraswitch RedaXion is designed for Large Enterprises, Medium Business and Small Business.

      Voyc is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Neuraswitch RedaXion and Voyc are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Neuraswitch RedaXion includes NeoSound Intelligence, VoiceBase, Verint Speech Analytics, SmartSpeech, Voyc, Redactable and Saketa SharePoint Migrator.

      Some top alternatives to Voyc includes NeoSound Intelligence, VoiceBase, Observe.AI, Verint Speech Analytics, Awaken Conversations, SmartSpeech, Floatbot and Saketa SharePoint Migrator.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].