CallMiner Eureka Reviews in January 2025: User Ratings, Pros & Cons

"Excellent product!"

What do you like best about CallMiner Eureka? Provides great insights, CallMiner is always looking to improve its products and really takes feedback seriously. CallMiner support is attentive and always available to help.

"Excellent product!"

What do you like best about CallMiner Eureka? Provides great insights, CallMiner is always looking to improve its products and really takes feedback seriously. CallMiner support is attentive and always available to help.

"Lifechanging and work hack"

What do you like best about CallMiner Eureka? It can be capable of 80 to 100% review of interactions with customers which gives insights how the frontfacing team is performing

"It was amazing and definitely better than I expected."

What do you like best about CallMiner Eureka? The information we received and the interaction between other companies using Call Miner was such a huge benefit. Call Miner has really thought out how to get the most out of Listen where the participants go away with an abundance of information that the next day you can start using.

"The BEST Conversation Intelligence platform on the market!"

What do you like best about CallMiner Eureka? I love the ability to develop and launch a full-fledged AI QA Evalualtion Scorecard What do you dislike about CallMiner Eureka?

"It was amazing and definitely better than I expected."

What do you like best about CallMiner Eureka? The information we received and the interaction between other companies using Call Miner was such a huge benefit. Call Miner has really thought out how to get the most out of Listen where the participants go away with an abundance of information that the next day you can start using.

"The BEST Conversation Intelligence platform on the market!"

What do you like best about CallMiner Eureka? I love the ability to develop and launch a full-fledged AI QA Evalualtion Scorecard What do you dislike about CallMiner Eureka?

"Call Miner Eureka"

What do you like best about CallMiner Eureka? Eureka allows you to identify both what is and what isn't happening on your calls. It allows you to search as hoc or to create categories and build scorecards to monitor agent performance. No limit on categories or scorecards either.

"Call Miner Eureka"

What do you like best about CallMiner Eureka? Eureka allows you to identify both what is and what isn't happening on your calls. It allows you to search as hoc or to create categories and build scorecards to monitor agent performance. No limit on categories or scorecards either.

"Game Changer"

What do you like best about CallMiner Eureka? We have seen first hand the transformative impact Call Miner has on understanding our customer interactions. The automated scorecards are a game changer in improving agent performance.