Overview of CallMiner Eureka

CallMiner Eureka is an advanced AI and machine learning-powered platform for speech analysis and customer engagement. It effortlessly captures, transcribes, and analyzes all customer interactions with its cloud-based technology. It also provides advanced features such as sentiment and dialog visibility, agent performance control, and sensitive data redaction. This versatile software allows you to analyze interactions in great detail, uncovering valuable insights and opportunities. With linguistic support, playbooks for ROI, and a mono to stereo audio call recording converter, you can improve omnichannel analysis and bridge the gap between human understanding and business growth. Benefit from advanced transcription, redaction, and speech analysis capabilities with CallMiner Eureka.