Yes, both Zoho Desk and ZIWO offer a Free Trial.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
ZIWO is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Zoho Desk Starts at $14/User/Month when Billed Yearly whereas for ZIWO Starts at $109/User/Month.
Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.
Some top alternatives to ZIWO includes Nextiva, TalkDesk, Calabrio One, CallTools, uContact, CloudTalk, Call Center Studio, Dialpad Contact Center, Callision, RingCentral Contact Center and CallMatrix.