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Compare Wix vs LiveAgent vs Zoho Desk vs Zendesk Support

Wix - Website Builder Software
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Overview

Description

Wix is a cloud-based website builder platform that allows you to create professional websites for business, personal or charitable use. It is easy to learn and use, and you can do it all ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Starts from $14
  • Starts from $15
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

9.8/10

User Ratings
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Features

Total Features

15 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14
          • $15
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagewix pricingliveagent pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2865

          Very Good

          341

          Good

          96

          Poor

          71

          Terible

          607

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.

          • Offers significant creative freedom with customizable options, moving beyond rigid templates.

          • Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.

          • Rapid response times for customer service inquiries, often within minutes.

          • Provides step-by-step guidance, live chat support, and visual aids like screenshots to simplify problem-solving.

          • Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.

          • The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.

          • For complete beginners, some advanced features or technical integrations might feel overwhelming without direct assistance.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Wix and LiveAgent offer a Free Trial.

          Wix is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Wix Starts at $14/Month whereas for LiveAgent Starts at $15/User/Month.

          Some top alternatives to Wix includes Unbounce, VWO Deploy, WordPress, SITE123, Squarespace, Webflow, Builder, Website.com, GoDaddy Website Builder and WebBoss.

          Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].