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Compare Tikit vs HelpDesk vs Zoho Desk vs Zendesk Support

Tikit - Service Desk Software
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HelpDesk - Help Desk Software
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Overview

Description

Tikit is the perfect tool for Teams and employees to enjoy a seamless support experience. Built to reduce ticket capacity, quickly respond to customer enquiries and automate workflows. With ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $90 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $90 , Billed Yearly
        • $29 , Billed Yearly
        Pricing Pans
        • Microsoft Teams Ticketing

          • Unlimited Users & Agents

          • Ticket Creation from Teams Chat

          • Ticket Creation from Email

          Show more +

        • Microsoft 365 Service Desk

          • Everything in Teams Ticketing Plus,

          • Advanced Automations

          • Full API Access

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        • Team

          • Multiple mailboxes

          • Reply address assigned to Team

          • Multiple email templates

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        • Enterprise

          • Includes features of Team plan, plus

          • Security Audit log Security assistance

          • Audit log

          Show more +

        Pricing Pagetikit pricinghelpdesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        0

        Very Good

        0

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        23

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Bungalow.Net

        Bungalow.Net

        Rategenius

        Rategenius

        STS Gaming Group

        STS Gaming Group

        Media and Screenshots

        Screenshots
        Team Chat

        9 Screenshots

        Ticket Detail

        3 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Tikit and HelpDesk offer a Free Trial.

        Tikit is designed for Large Enterprises, Medium Business and Small Business.

        HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Tikit Starts at $90/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

        Some top alternatives to Tikit includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Zoho Desk, Teamwork Desk, SeamlessDesk, HelpDesk, AzureDesk, Desk365, BoldDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].