Yes, both Tikit and HelpDesk offer a Free Trial.
Tikit is designed for Large Enterprises, Medium Business and Small Business.
HelpDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Tikit Starts at $90/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.
Some top alternatives to Tikit includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Zoho Desk, Teamwork Desk, SeamlessDesk, HelpDesk, AzureDesk, Desk365, BoldDesk, TechExcel ServiceWise and Scopedesk.
Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.